To provide an intuitive end user experience for the migration, this page will guide you through a successful migration. Not completing these steps could result in a failed migration or users not being able to access all apps they need.

Device Eligibility

Device needs to be eligible for migration. For example. Samsung devices with Knox Container enabled cannot be migrated.

Check eligibility for migration by navigating to Device Details > Custom Attributes and make sure migration.eligible attribute has a value of True.

Recreate Profiles for Android

Android Enterprise profiles are separate from device administrator, or Android (Legacy) profiles. You must re-create profiles for Android enterprise. These profiles are available for configuration after completing the Android enterprise registration.

On UEM consoles lower than 9.4.0, Android enterprise profiles are available under Devices > Profiles & Resources > Profiles > Add > Add Profile > Android > Android for Work.

On UEM consoles 9.4.0 and higher, Android enterprise profiles are available under Devices > Profiles & Resources > Profiles > Add > Add Profile > Android.

Note: If the Wi-Fi profile was configured for your Android (Legacy) deployment, you must create and assign an Android Wi-Fi profile to the devices selected for migration before you can create a migration.

Android device profiles ensure proper use of devices, protection of sensitive data, and workplace functionality. Profiles serve many different purposes, from letting you enforce corporate rules and procedures to tailoring and preparing Android devices for how they are used.

Configure Application Management

Once an application is added to the Workspace ONE UEM console, it can be distributed to device administrator, also known as Android (Legacy), and Android enterprise enrollments. If a public application has been added to the UEM console prior to Android enterprise registration, the application management section of this guide will help you configure settings so there will be no disruption to existing app assignments.

Internal applications cannot be managed for Work Profile management mode under Android Enterprise. In order to make sure internal applications are available for devices that have migrated to Work Profile, you must upload the application to the Managed Google console as a private application prior to migration.

Use Workspace ONE UEM to manage the deployment and maintenance of publicly available mobile applications from Google Play Store. Make sure every public app is approved for your organization to ensure seamless migration.

Verify Network Settings

The Network Requirements for Android is a list of known endpoints for current and past versions of enterprise management APIs. Check your network settings to ensure a connection between Workspace ONE, the Google Play Store, and Android devices. For more information, see Network Requirements for Android.