Factory Reset Protection (FRP) is an Android security method that prevents use of a device after an unauthorized factory data reset.

When enabled, the protected device cannot be used after a factory reset until you log in using the same Google account previously set up.

If a user has enabled FRP, when the device is returned to the organization (user leaves the company, for example), you might be unable to set up the device again due to this device feature.

The Enterprise Factory Reset Protection profile uses a Google user ID which allows you to override the Google account after a factory reset to assign the device to another user. To get this Google user ID, visit People:get.