Enroll Android Device into Work Profile Mode

The enrollment process secures a connection between Android devices and your AirWatch environment. The Workspace ONE Intelligent Hub facilitates enrollment and allows for real-time management and access to relevant device information.

Use the following instructions to install the Workspace ONE Intelligent Hub and authenticate users based on the enrollment flow.

  1. Download and install the Workspace ONE Intelligent Hub from the Google Play Store.

  2. Launch the Workspace ONE Intelligent Hub.

    1. If you have configured email autodiscovery, then the Workspace ONE Intelligent Hub prompts you for your email address. In addition, you may be prompted to select your Group ID from a list.

    2. If you have not configured email autodiscovery, select desired enrollment method.

  3. Enter email address or enrollment URL.

  4. Enter Username and Password and tap Continue.

  5. Accept the Terms of Use.

  6. Tap the Encrypt button and follow the remaining prompts to accepts the settings. The Workspace ONE Intelligent Hub will close after accepting the encryption settings. Tap the Encryption Complete notification to return to the Workspace ONE Intelligent Hub to continue enrollment.

    The option to encrypt the device depends on the version of Android the device is running. Devices running Android Marshmallow are encrypted by default, so this option will not display during enrollment.

  7. Tap Set Up to configure the Work Profile that will be associated with the device.

  8. Tap OK on the Privacy Policy. Depending on how users are being created, the remaining screens for enrollment will vary.The enterprise settings from the Workspace ONE UEM console will be pushed to the device. This ends enrolling devices for managed Google Play Accounts.

  9. For Google Accounts only, tap Get Started to create the Work Profile and connect the Managed Google Account to the device. These steps differ based on authentication method:To proceed with User-defined enrollment:

    1. Create the Password with your user credentials and tap Next.

    2. Enter the Managed Google Account Password and tap Next.

  10. To continue with Directory Service Sync:

    1. Enter your Password and tap Next.

    2. Select Continue.

    3. Select Exit.

  11. To follow the SAML enrollment flow:

    1. Enter the User Name and Password and tap Login. The user will be redirected to the Workspace ONE Intelligent Hub.

If successful, the Work Profile is configured for the device and displays the Workspace ONE Intelligent Hub settings page. The device is ready for use according to Android settings for the Work Profile.

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