If the system blacklisted an application that you need, deactivate Appthority blacklisted app groups in Workspace ONE UEM . Deactivation is the only way to revert the blacklisted status without reconfiguring integration.


  1. Ensure that you are in the correct organization group.
  2. Navigate to Apps & Books > Applications > Application Settings > App Groups.
  3. Locate the blacklisted app group with the needed application.
  4. Select the drop-down icon from the actions menu and select Deactivate.


Deactivation results in the listed Workspace ONE UEM behaviors.

  • Workspace ONE UEM does not display them in the list when you build your compliance policy.
  • Workspace ONE UEM removes the deactivated group from all compliance policies.