Workspace ONE Boxer for Android and iOS supports fingerprint authentication. Configure the authentication method as part of your normal deploy and assign process.


  • Workspace ONE Boxer v4.5 for Android and Workspace ONE Boxer 4.2 for iOS
  • Workspace ONE UEM console v9.0.5+


  1. Navigate to Groups & Settings > All Settings > Apps > Settings & Policies > Security Policies.
  2. Select Override to override any inherited settings.
  3. Set the Authentication Type to Passcode or user name and Password.
    Passcode and Biometrics must be enabled for using the Fingerprint functionality with Workspace ONE Boxer.
  4. Expand the Authentication Type settings.
  5. Enter a value greater than 0 for Authentication timeout.
  6. Set Biometric Mode to Fingerprint.
  7. Select Save at the bottom of the screen.
  8. Configure the Workspace ONE Boxer app to use the AirWatch SDK. Use AirWatch SDK to customize your deployment with maximum security and stability.
    • If you have not added Workspace ONE Boxer as a public app to your UEM console, navigate to Apps & Books > List View > Public > Add Application. Follow the steps to add the app. Enable Application uses AirWatch SDK. You can use the default profile.

      For more information, see Add VMware Boxer to Public Applications.

    • If you have already added Workspace ONE Boxer to your UEM console, navigate to Apps & books > List View > Public and select the app. Select Edit. Select the Deployment tab and enable Application uses AirWatch SDK. You can use the default profile.
  9. Navigate to Apps & Books > Public Application. Select the Workspace ONE Boxer app and select Assign. Select Add Assignment. Configure the Email Settings.
    For more information, see Assign VMware Boxer with Email Settings.
  10. Configure the following settings for fingerprint authentication for both Android and iOS devices.
    Setting Description
    Configuration Key

    Enter the configuration key for the setting.

    For fingerprint authentication, enter AppForceActivateSSO.

    Value Type

    Select the type of value associated with the configuration key.

    For fingerprint authentication, select Boolean.

    Configuration Value

    Enter the configuration value.

    For fingerprint authentication, enter true.

  11. Select Save.
  12. Select View Device Assignment and select Save & Publish.

What to do next

After the assigned devices receive the new settings, end users may enable fingerprint authentication in the device settings. Configuring fingerprint authentication includes adding a fingerprint on the device. If enabled, end users must enter a backup passcode or user name and password.