Learn about the various features supported by Boxer and understand how best these features meet your requirements.
Google G Suite Support - Workspace ONE Boxer supports G Suite for both iOS and Android. For more information about the limitations of Workspace ONE Boxer when used with G Suite, see Current VMware Boxer limitations when used with Google G Suite.
Note: OAuth and third-party identity providers are not supported due to limitations of G Suite’s Exchange ActiveSync implementation.
Apple Wallet Support- Workspace ONE Boxer for iOS has the ability to preview the .pkpass attachments that the user adds to the Apple Wallet.
Block Insecure Attachments (Android Only) - Workspace ONE Boxer for Android restricts opening and downloading insecure attachment types by default. The device user can allow downloading of an insecure attachment by navigating to Boxer > Settings > More mail settings and select Allow insecure attachments. Workspace ONE Boxer restricts the following file types:
| Restricted File Types | |||
|---|---|---|---|
| Common File Formats | |||
| ADE | ADP | BAT | CHM |
| CMD | COM | CPL | DLL |
| EXE | HTA | INS | ISP |
| JSE | LIB | MDE | MSC |
| MSP | MST | PIF | SCR |
| SCT | SHB | SYS | VB |
| VBE | VBS | VXD | WSC |
| WSF | WSH | ||
| Common Container Formats | |||
| TGZ | BZ2 | XEN | APK |
| ZIP | GZ | Z | TAR |
Health Check of Boxer
Workspace ONE Boxer displays and maintains a Health Check screen, describing the current health status of the Boxer under the following metrics. - App Version - Checks the current version of Boxer. - Green- Indicates the current version. - Yellow - Indicates that the version installed is the previous version. - Red - Indicates that the version installed is an outdated version. - Sync Health - Checks the network connection and Exchange server’s response. - Green- Indicates that your network connection and Exchange server’s response are within normal parameters. - Yellow - Indicates that the last 10 sync average response times are greater than 2 seconds. - Red - Indicates that the last 10 sync average response times are greater than 5 seconds. - Push Notification Health - Shows if you have the Email Notification Service (ENS2) set up by the admin or admin is having issues in subscribing to the ENS service. Users can update Boxer from the App Store or Play Store and can send logs to the admin by capturing the issue through email. This information is also logged in the Boxer logs for the admin to see more details.
QuickJoin for Online Meetings
Workspace ONE Boxer allows you to quickly join online meetings such as Skype for Business, Webex, Microsoft Teams, and Zoom with one tap from the calendar invitation. Boxer supports meeting links with words such as Lync, Skype, Zoom, or Webex.
You can also configure Boxer to handle meeting links that are vanity URLs specific to a user’s environment. Vanity URLs do not contain the term Lync, Skype, Webex, or Zoom. To configure Boxer to detect vanity URLs, see the QuickJoin - Vanity URL Support section on the Application Configurations for Workspace ONE Boxer.
ICS File Support
Workspace ONE Boxer supports viewing and adding ICS files to your calendar. This file contains event details such as title, date and time of the event, location, attendees, and user availability. Users can tap on the ICS attachment to add event to their Boxer calendar and preview the event’s details. Boxer also supports ICS attachments with multiple events.
Note: ICS file is a snapshot of a calendar invite. Users do not get any event updates unless they receive a new ICS file.
Boxer Siri Shortcuts on iOS Devices
You can enable Siri Shortcuts for quicker access to the information you need. Workspace ONE Boxer provides the following Siri Shortcuts:
Synchronize Draft Emails
Workspace ONE Boxer supports synchronization of draft emails between Exchange and Boxer. Users can synchronize newly created draft emails and edit existing drafts. This synchronization requires Office 365, Exchange 2016 and later versions.
Dark Mode Support for iOS
Boxer follows the iOS Dark Mode settings. When in Dark Mode, in the email detail screen, you can toggle an email’s contents back into light mode with the sun or moon toggle.
Dark Mode requires iOS 13 and higher version.
Dark Theme Support for Android
On Android Boxer, you can view email’s content in dark theme. When in dark theme, in the email detail screen, you can toggle an email’s content back into light mode with the sun or moon toggle.
How dark theme works in VMware Boxer depends on the Android version of your device.
Native Share Sheet for Workspace ONE Boxer iOS
Native share sheet feature can be used to send images, videos, links, files, and text directly from any native iOS application to Workspace ONE Boxer. As an administrator, you can activate this feature by setting the PolicyAllowNativeShare application configuration key-value pair in the Workspace ONE UEM console to true.
Ensure that you are aware of the following policy dependencies when using the native share sheet feature:
For more information about PolicyAllowNativeShare KVP for Workspace ONE Boxer, see Application Configurations for Workspace ONE Boxer.
Email Widget for Workspace ONE Boxer Android
The email widget displays emails from specific folders and accounts chosen by the user. As an administrator, you can activate the email widget for managed devices by using Allow email widget, an app level setting in the App Policies assignment page in the Data Loss Prevention section.
Calendar Widget for Workspace ONE Boxer iOS
The calendar widget displays upcoming events of an end user.
For Workspace ONE Boxer Android, administrators can activate this feature by using Allow calendar widget, an app level setting in the App Policies assignment page in the Data Loss Prevention section.
For Workspace ONE Boxer iOS, administrators can activate this feature on managed devices by setting the PolicyAllowCalendarWidget application configuration key-value pair in the Workspace ONE UEM console to true. For iOS end users, the calendar widget feature is available on versions, iOS 14 and later.
For more information about PolicyAllowCalendarWidget KVP for Workspace ONE Boxer, see Application Configurations for Workspace ONE Boxer.
WebDAV repository support (iOS Only)
Workspace ONE Boxer supports WebDAV as a repository. For this support, WebDAV must be configured as one of the repositories in the Workspace ONE UEM console (CONTENT > Content > Admin Repositories). After this configuration, WebDAV is listed in the Workspace ONE Boxer application at Files > Repositories.
Note: For Workspace ONE Boxer to support WebdAV, Workspace ONE Content application must be installed and configured on the end user’s device.
Azure Conditional Access Policies Support
The Azure Conditional Access Policies allows administrators to apply organisational policies through Workspace ONE Boxer. With these policies, administrators can restrict the end user access to their organisation’s Office 365 Exchange Online Server only through Workspace ONE Boxer. This support adds another level of security for end user access.
To add support for Azure Conditional Access Policies in Workspace ONE Boxer, Microsoft Azure and Workspace ONE UEM console must be configured and integrated. For information about configuring Microsoft Azure and Workspace ONE UEM console, see Configure Support for Azure Conditional Access Policies in Workspace ONE Boxer section in Workspace ONE Boxer Deployment.
For the feature to get activated for Android end users, users must authenticate with their Microsoft credentials in the Authenticator application.
(iOS only) Accept Proposed New Time
Workspace ONE Boxer for iOS supports the ability to respond to a newly proposed time for a meeting invite with just a single tap. When the end user accepts the proposed time, the meeting is moved to the proposed slot and a new meeting invite is automatically sent to the attendees.
For more information about this feature, see the Accept Proposed New Time section in the Workspace ONE Boxer for iOS User Guide at VMware Docs.
Send debug logs when unable to authenticate in Workspace ONE Boxer
Workspace ONE Boxer supports the ability to send debug logs to VMware for troubleshooting when a user is unable to proceed from the initial authentication screen.
To send logs, the user must enter ‘debug’ in the email field on the authentication screen, and select ‘Get started’. As a result, logs are sent as application feedback to VMware.
Workspace ONE Boxer supports interoperability with different applications.
Workspace ONE Boxer URL Schemes for iOS
Workspace ONE Boxer app extends the support for inter-app integration using URL schemes. Workspace ONE UEM provides you with a set of URLs that can be used to access different Workspace ONE Boxer menus and options from supported third-party applications. The URL schemes can be used with any application that supports URL formats, for example, browsers, email applications, and notes. You can save the URLs and open them to directly access a specific Workspace ONE Boxer menu or option. For example, use boxer://calendar URL scheme to openWorkspace ONE Boxer calendar directly from any supported app.
Supported URL Schemes
| URL Scheme | Description |
|---|---|
| boxer://messages | Workspace ONE Intelligent Hub v5.2 and higher. |
| boxer://calendar | Opens calendar. |
| boxer://calendar/
|
Opens calendar for a specific date or time. |
| boxer://calendar/create | Creates a calendar event. |
| boxer://calendar/nextEvent | Opens the first upcoming event in the calendar. |
| boxer://contacts | Opens contacts. |
| boxer://contacts/create | Creates a contact. |
| boxer://settings | Opens Boxer settings. |
| Additional URL Scheme Sending Base64 Encoded strings to Boxer as an attachment. For a sample app on how to encode attachments, contact the Boxer team. |
|
| Pre-composed Email awemailclient://emailcompose?kAWEmailClientEmailTo=someone@domain.com, anotherone@domain.com&kAWEmailClientEmailCC=someelse@domain.com&kAWEmailClientEmailSubject=whatever&kAWEmailClientEmailBody=here’s+the+body |
Opens a pre-composed email for single or multiple recipients with a subject and an email body. You can edit and save the URL to create multiple quick templates for frequent email interactions. |
Workspace ONE Boxer supports Credential Escrow Gateway (CEG) for distributing S/MIME certificates to the managed iOS and Android devices. Using CEG eliminates the need to upload certificates to the Workspace ONE UEM server. As an admin, you can deploy S/MIME certificates to Escrow Gateway through the Workspace ONE UEM console version 2007 and later. Workspace ONE Boxer can retrieve these certificates from Escrow Gateway by providing end-to-end public-key encryption. For more information about this feature, see Uploading Certificates for Credential Escrow Gateway.
Workspace ONE Boxer gives you the ability to clear your contacts cache. Cached contacts appear when composing an email or searching for contacts. This feature is useful when your contacts have changed their email address and you do not want to see any suggestions about their old email address when searching. To clear the cached data of your contacts, navigate to Boxer Settings > Advanced > Clear Contact Cache. Removing cached contacts in Boxer does not delete emails, contacts, or any other useful information.
Workspace ONE Boxer for Android provides a link to the User Guide documentation to help your users learn more about the app and become self-reliant. To access this link, you must navigate to Settings > Other > User Guide. When you access the link, the documentation opens in Workspace ONE Web or any other browser that you have set as default. By pressing the browser’s back button, you can navigate back to Boxer.
Workspace ONE Boxer introduces a new email compose view for all the iOS device users. By default, this feature is enabled on Boxer 5.14. The new email composing view includes the following features:
You can let your email recipients know the email you sent needs urgent attention by marking the email as high importance. While composing, forwarding, or replying to an email from Boxer, you can set the email as high importance by tapping the icon on the Subject box. Your recipients can view the high importance indicator in the email list view and the email’s detailed view.
Note: For iOS and Android Boxer, the mail importance feature is supported with Exchange server On-Premise or Office 365.
Workspace ONE Boxer for iOS introduces advanced search criteria that help you quickly find the email messages you are looking for. When searching for an email, you can tap a filter above the keyboard or tap All Filters to apply the following filters.
Boxer searches your mailbox based on your selected filter. For example, if you want to display all emails that have attachments, you can select Has attachment. To clear all the selected filters, tap Clear all.
Finding a suitable time to have all the attendees for a meeting can be a challenge.
To quickly view the availability of attendees and reschedule the meeting if there are meeting conflicts, Boxer displays a preview of the visual scheduler in the New Event and Edit Event screens.
The pre-requisites to use the visual scheduler features are:
If you do not meet the pre-requisites, you can see the meetings in your calendar but cannot fetch the availability of the invitees.
The visual scheduler improves the user experience by displaying when the attendees are unavailable and helps you resolve the conflicts by dragging and dropping the event to a different time slot. In addition, when you expand the visual scheduler preview, you can select the View suggested time slots option. The suggested time slots feature automatically provides suggestions about the best available time, according to the availability of the attendees.
Listed are the limitations of the visual scheduler:
Note: To use the Visual Scheduler feature on the Boxer Android app, the user must enable the listed settings manually from Settings > Advanced > Enable Features on the app.
In Workspace ONE Boxer 21.10 and later for iOS and Workspace ONE Boxer 22.01 and later for Android, the following features are enabled by default. You can access these settings from Settings > Advanced > Enable Features on the Workspace ONE Boxer for iOS and Android applications respectively.
Multiple events can be scheduled in the calendar and tracking numerous such events can be a challenge. You can categorize the calendar events by assigning colors using the color categories available on your Outlook desktop application. These color categories help you easily identify and organize your events. iOS Boxer displays the events with their assigned colors in the Agenda, Day, Week, and Month views.
Note: You must enable EWS for the event color categorization to sync with Boxer.
You can configure Workspace ONE Boxer to end your appointments and meetings a few minutes early. This feature brings a focused and effective meeting culture to your organization. It helps to reduce fatigue that can come from back to back online meetings and build in travel time between meetings by ending your meetings 5 minutes early that are less than an hour and 10 minutes early for one hour or longer meetings. You can also configure a different end early duration for meetings under one hour and meetings over one hour or longer from the options in Boxer Settings > More (under Calendar) > Less than one hour or One hour or longer.
When creating or editing events, if the End event early option is enabled by default, the setting applies to the default meeting duration and shortens the duration of the event. The Auto end events early option, found in Boxer Settings > More (under Calendar), takes the default event length and applies the settings to it while creating a calendar event.
Workspace ONE Boxer for iOS introduces a new screen to handle multiple authentication certificates for an Exchange account. With this new screen, users can view the list of available certificates and select any one authentication certificate. For example, users using the VMware PIV-D Manager application can use this screen to view and select any of the derived credential certificates.
Note: Workspace ONE Boxer does not synchronize the following contact information due to limitation of the Exchange ActiveSync protocol:
You can install S/MIME certificates (used for signing, encrypting or both) from Workspace ONE Web to Workspace ONE Boxer. This feature allows you to import S/MIME certificates from an internal web portal without uploading the certificates to the Workspace ONE Console.
Prerequisites
Before installing S/MIME certificate, you must meet the following pre-requisites:
Create and assign a custom SDK profile to Workspace ONE Web and enable the following configuration key:
| Configuration Key | Configuration Value | Description |
|---|---|---|
| EnableCertificateShare | True, False | Set this key to true to enable the ability to sideload certificates from Workspace ONE Web application to Workspace ONE Boxer. |
Enable S/MIME by adding the PolicySMIME key to the application configuration for Boxer. For information on configuring S/MIME, see Assign and Configure Workspace ONE Boxer Using the App Assignment Page.
To install the S/MIME certificate in Boxer, perform the following actions in both Web and Boxer:
In Workspace ONE Web:
a. Download the S/MIME certificate from a web portal in Workspace ONE Web.
b. Open the Downloads section to view the list of downloaded files.
c. Tap the S/MIME certificate. On iOS, you can open the certificate in Boxer through the Copy to Boxer option in the share sheet and for Android, open the certificate through the Open with option in the share screen.
In Workspace ONE Boxer:
a.Enter the password for the S/MIME certificate and review the certificate details.
b.Tap Install to install the S/MIME certificate.
The S/MIME certificate is now installed and ready for use.
Workspace ONE Boxer supports Check-In/Check-Out (CICO) for shared Android devices. The Check-In/Check-Out feature allows you to share a device among multiple users. A user can check out a device for use and can check in the device after use. Boxer streamlines the initial sign-in process for CICO users.
To enable the CICO feature, you must deploy the Workspace ONE Launcher application on the Android devices through the Workspace ONE UEM Console. For more information about this feature, see Workspace ONE Launcher admin guide.
For other options to enhance the CICO experience, consider the following adjustments to your application configuration for Boxer:
Team collaborations always enhance work effectiveness and productivity. To achieve effective collaboration, Boxer now extends the meeting feature to support Microsoft Teams online meeting invites.
To use this feature, you must meet the following requirements:
Once the configuration key is enabled, you can see the toggle button to add Teams Meeting in the New Event screen when creating a new calendar event or editing an existing event.
Note: You can add details only about the regular meetings that include audio, video, and screen sharing for up to 250 people, not Teams live events.
To use this feature, you must meet the following requirements:
After the configuration key is enabled, end users can see a toggle button to add a Zoom Meeting when creating a new calendar event or editing an existing event.
Note: When an end user tries to create a meeting for the first time, the user is prompted to authenticate in Zoom with their credentials.
For more information about enabling the configuration key, see the (iOS only) Create Online Meetings for Zoom KVP section in Application Configurations for Workspace ONE Boxer.
Workspace ONE Boxer has integrated with Workspace ONE Notebook to help you enhance your work productivity. With this integration, Workspace ONE Boxer users can easily convert an email from Workspace ONE Boxer to a note or task in Workspace ONE Notebook.
The Notebook option is available in the action grid that appears when you select single or multiple emails. You can choose to create a task or a note, and based on your choice, the selected email’s content is populated in the note or task.
You must ensure the following prerequisites are met if using Boxer with Workspace ONE Notebook.
As an admin, you can add or remove the notebook option by using an application configuration key-value pair in the Workspace ONE UEM console. The configuration key not only removes Workspace ONE Notebook from the action grid but also deactivates the Workspace ONE Boxer integration with Workspace ONE Notebook.
For information about the configuration key-value pair required for deactivating Workspace ONE Notebook integration, see Workspace ONE Notebook Integration in Application Configurations for Workspace ONE Boxer
