To maximize the efficiency of Workspace ONE Boxer for Android, use these shortcuts and time-saving tricks.

Perform Quick Actions on Workspace ONE Boxer

To launch a quick action menu, tap and hold the Workspace ONE Boxer icon on your home screen. This menu supports the following shortcut actions:

Options Descriptions
New Mail Directly access the Compose Mail page.
New Event Directly access the New Event page.
New Contact Directly access the Create Contact page.
Next Event Directly access your next event’s details based on the current time.

Send Quick Replies through Response Templates

With the Quick Reply feature, you can quickly reply to your emails without tapping Reply or Send.

You can also modify the existing responses and create templates for your response by navigating to Settings > Quick templates > Add templates.

Refine Your Email Search

Finding a specific email in an overloaded email inbox can be a challenge. While the quickest way to find an email might be using keywords, sender’s, or recipient’s name, this type of search often returns massive search results.

To help you refine your search and quickly find the email, you are looking for, Workspace ONE Boxer provides you with advanced search filters.

Tapping the All filters button from your search screen displays the All filters screen with the advanced search filters. If you have selected the From, To, Subject or Has attachment filters from your search screen, these filters appear pre-filled in the All Filters screen.

The advanced search filters are:

  • Has attachment – Shows emails that have attachments. This filter is also available on your search screen.
  • Flagged - Shows the emails that you have flagged.
  • Unread – Shows unread messages.
  • Period – Shows the emails for a specific time range. The default period is All time. Tap the filter to see more options. You can set the period to show you the emails from the past 7, 14, or 30 days.
The All filters button’s notification counter shows you the number of selected filters.
Note: Adding more filters narrows your search and makes it more restrictive, and returns a focused search result helping you quickly find the email.

To help you save time, Workspace ONE Boxer saves and displays your past searches in the newest to oldest order using which you can rerun a search without selecting the search filters again.

Send Automatic Out of Office Replies

To set up out of office replies to incoming messages, select the account in the Workspace ONE Boxer settings and enable the Out of Office option.

Stay Connected with Your VIPs

Imagine a situation where you are on a deadline with a client or working on any critical project with your boss. Any email from these contacts might require your immediate action. Workspace ONE Boxer helps you prioritize these VIP contacts. With the VIP Contact feature in Workspace ONE Boxer, you can create a list of VIP contacts and set a custom notification sound for the list. Configuration of this VIP list can be found in Settings > your exchange account > VIP notifications. This feature requires Email Notification Service (ENS2). To activate VIP notifications, your admin must configure Workspace ONE Boxer with ENS2.

Create Unique Email Signatures

An email signature is automatically applied to the email sent from the Workspace ONE Boxer application. You can modify the default signature with a customized message of your preference. To do so, navigate to Settings and select the account to which you want to add a signature.

Quickly Join Online Meetings

You can quickly join online meetings such as Skype for Business, Webex, Microsoft Teams, and Zoom with one tap from the calendar invitation.

Report Spam and Phishing Messages

If configured by your administrator, you can report any suspicious email as phishing or spam. You must long press on the email message and select the Phishing or Spam option from the action grid. After reporting an email message as phishing, the original reported email is permanently deleted.

Switch to Dark Theme

On Workspace ONE Boxer for Android, you can view the email content in dark theme. When in dark theme, in the email detail screen, you can toggle the email content back into light mode with the sun or moon toggle.

How dark theme works in Workspace ONE Boxer depends on the Android version of your device.
  • You can always force Workspace ONE Boxer to use the light or dark theme from the Select theme option in the Workspace ONE Boxer settings.
  • Android 10- Workspace ONE Boxer uses the settings for dark theme configured at the OS level.
  • Android 9 (Pie)- Workspace ONE Boxer follows the system Battery Saver settings to determine if the dark theme is used.
    Note: For dark theme on Samsung devices running Android Pie, Workspace ONE Boxer always follows the Battery Saver toggle and not the system's Night mode toggle.
  • Android 8 (Oreo) and earlier versions- When Battery Saver is on, Workspace ONE Boxer uses the dark theme. If your device does not have Battery Saver, you can toggle the Dark theme in Workspace ONE Boxer Settings.

Clear Cached Contacts

Workspace ONE Boxer gives you the ability to clear your contacts cache. Cached contacts appear when composing an email or searching for contacts. This feature is useful when your contacts have changed their email address and you do not want to see any suggestions about their old email address when searching. To clear the cached data of your contacts, navigate to Boxer Settings > Advanced > Clear Contact Cache. Removing cached contacts in Workspace ONE Boxer does not delete emails, contacts, or any other useful information.

End Events Early

To end your appointments and meetings a few minutes early, you can configure Workspace ONE Boxer. This feature brings a focused and effective meeting culture to your organization. It helps to reduce fatigue that can come from back to back online meetings and build in travel time between meetings by ending your meetings 5 minutes early that are less than an hour and 10 minutes early for one hour or longer meetings. You can also configure a different end early duration for meetings under one hour and meetings over one hour or longer from the options in Boxer Settings > More (under Calendar) > Less than one hour or One hour or longer.

When creating or editing events, if the End event early option is enabled by default, the setting applies to the default meeting duration and shortens the duration of the event. The Auto end events early option, found in Boxer Settings > More (under Calendar), takes the default event length and applies the settings to it while creating a calendar event.

Adding a Shared Mailbox and Calendar to Workspace ONE Boxer

Workspace ONE Boxer for Android gives you the ability to add a shared account that you have access to and perform collaborative actions on that account based on the allotted permission.

A shared account is an account that lets multiple users send and receive email messages from a common email address. This feature is useful for a team that manages a general mailbox to address customer queries. Based on the permissions set by an admin, you can access a shared account with email messages and calendar invites and can send events and emails as the account. A shared account also provides a common calendar, allowing members to create, read, update, and delete events or check availability.

You can add a shared account by navigating to Boxer Settings > Add account > Add shared account. A shared account does not have a password, so you cannot log into the account directly. You can add a member to a shared account and use the Exchange admin center to grant the following permissions:

  • Full Access: Allows you to access the shared account.

    You can create calendar items, read, view, delete, and change email messages, and create tasks and calendar contacts. You can send email from the shared account using the Send As permission.

  • Send As: Allows you to impersonate a shared mailbox when you send an email.

    For example, when you reply to a message sent to the shared mailbox, the email appears to be from the shared mailbox, and not from your email address.

Note: Currently, Shared and Delegated calendars can be synced only manually.

To sync the calendar, navigate to the Calendar tab. At the top of the calendar view, click the vertical ellipsis (three dots), and click Refresh.

Block Insecure Attachments (Android Only)

Workspace ONE Boxer for Android restricts opening and downloading insecure attachment types by default. The device user can allow the downloading of an insecure attachment by navigating to Boxer Settings > More mail settings and select Allow insecure attachments. Workspace ONE Boxer restricts the following file types:
Restricted File Types
Common File Formats
Common Container Formats

Apply Azure Information Protection (AIP) Sensitivity labels to Emails

You can apply a sensitivity label when you compose a new email, reply, or forward a received email. To apply a label on your email, you must tap the label icon. Upon tapping, you can see a list of all the labels configured in Azure. For more information, see the Workspace ONE Boxer Admin Guide.