To guarantee a secure connection to internal email, calendars, and contacts, Workspace ONE UEM uses the native email client to access EAS mail from the corporate container on Knox devices.

Once each user has an email address and email user name you can create an EAS profile with the following steps:


  1. Navigate to Devices > Profiles & Resources > Profiles > Add > Add Profile > Android (Legacy).
  2. Select Container.
  3. Configure the profile's General settings. These General profile settings determine how the profile is deployed and who receives it.
  4. Select the Exchange ActiveSync (EAS) payload.
  5. Enter the Exchange Active Settings:
    Setting Description
    Mail Client Select the native email client to be used on the device from the drop-down menu.
    Account Name Enter a label for the account.
    Exchange Active Sync Host Enter the public host name for the email server.
    Domain Use lookup values to define the domain for authentication credentials.
    User Use lookup values to define the user for authentication credentials.
    Email Address Use lookup values to define the email address for authentication credentials.
    Password Leave this text box blank to allow end-users to create their own password.
    Path Prefix Enter your path prefix.
    Identity Certificate Select an Identity Certificate from the drop-down if you require the end-user to pass a certificate to connect to the Exchange ActiveSync, otherwise selectNone (default).
    Past Days of Mail to Sync Specify the number of past days of mail to sync.
    Sync Interval Set to define how often EAS Mail Sync occurs.
    Sync Schedule for Roaming Determine the sync frequency while roaming using the drop-down menu.
    Retrieval Size Indicate the maximum email size that is automatically delivered to your device without having to download the message.
    Period Calendar Select frequency from the drop-down menu.
    Accept Certificates Enable to allow certificates for email authentication.
    Enable HTML Email Enable to allow HTML formatted emails.
    Allow Email Forwarding Enable to allow emails to be forwarded.
    Email Signature Enter a default signature that displays on outgoing emails.
    Peak Days Schedule peak days for sync schedule.
    Peak Start Time Determine the hour the peak time starts.
    Peak End Time Determine the hour the peak time ends.
    Sync Schedule Peak Select the time to sync schedule settings.
    Use SSL Enable SSL to encrypt EAS data enable.
    Always Vibrate On Email Notification Enable to set the alert option for email notifications.
    Default Account Assign the EAS account as the default for sending email messages.
  6. Select Save & Publish.