Before you start the integration process, make sure you have all the required components mentioned in this section.

  • A Basic or Directory user account with staging settings enabled if you are staging devices for end users.

  • A macOS computer, which will be used to connect to iOS devices using Apple Configurator 2 running macOS EL Capitan or later and iTunes 12.3 or later.
  • The latest version of Apple Configurator 2 available in the App Store and access to the Workspace ONE UEM console.

    These instructions are based on the use of Apple Configurator 2 version 2.2.1. Any other versions of the software may function differently.

    Important: Integration with any third-party software product is not guaranteed, and is dependent upon the proper functioning of those third-party solutions.
  • iOS devices including iPad, iPhone, iPod touch, Apple TV (2nd generation or later)
  • USB cable or USB 2.0 or high speed hubs or carts to connect devices