Introduction to Mobile Content Management

Workspace ONE UEM powered by AirWatch provides the Mobile Content Management™ (MCM) solution that helps your organization address the challenge of securely deploying content to a wide variety of devices using a few key actions. Use the Workspace ONE UEM console to create, sync, or enable a file store known as a repository. Once configured this content deploys to end-user devices with the VMware Workspace ONE Content app.

To understand how the content management works, review the following outline.

Shows how the UEM admin manages content repository and synched with the internal repository.

  1.  UEM Managed Content Repository – Refers to a repository where Workspace ONE UEM administrators with the appropriate permissions have complete control over the files that get stored within it.
  2. Corporate File Server – Refers to an existing repository that resides within an organization’s internal network. Depending on an organization’s structure, the Workspace ONE UEM administrator might or might not have administrator permissions for the corporate file server.
  3. VMware Workspace ONE Content – Refers to the app that deploys to end-user devices, enabling access to content within the configured set of parameters

Requirements for Mobile Content Management

Mobile Content Management (MCM) provides a flexible array of services to implement. Each service has its own unique set of requirements. Before configuring MCM, it is important to review the services you want to configure, and meet their basic requirements.

Component Requirement and Description
Software and Hardware Requirements
Supported Browsers The Workspace ONE Unified Endpoint Management (UEM) console supports the latest stable builds of the following web browsers.

Internet Explorer 11
Microsoft Edge

Note: If using IE to access the UEM console, navigate to Control Panel > Settings > Internet Options > Security and ensure you have a security level or custom security level that includes the Font Download option being set to Enabled.

If you are using a browser older than those listed above, upgrade your browser to guarantee the performance of the UEM console. Comprehensive platform testing has been performed to ensure functionality using these web browsers. The UEM console may experience minor issues if you choose to run it in a non-certified browser.
Platform Requirements iOS 12.2 and later
Android 8 and later
10.9 Mavericks and later
Framework Requirements .NET 4.0.3 and later
.NET 4.5 and later
Visual Studio Requirements Visual Studio 2010 v10.0.50903
Visual C++ 2008
Other Link Sharing enabled
Microsoft Outlook 2007+ (32-bit or 64-bit)
Role Requirements
Admin Roles Select a role that has Content, Content Device Install, and Content Device Remove enabled by default. Grants access to the content management page and control of content distribution.
For more information on creating roles, read the Roles and Added Resources Guide.
End-User Roles Enable Manage Content and grant Full Access
For more information on creating roles, read the Roles and Added Resources Guide.
Repository Requirements
UEM Managed Content Configure the category structure before uploading content.
You cannot add subcategories to categories that have content in them.
Corporate File Server Content Install Content Gateway
Install Content Gateway to establish a connection in instances where the Workspace ONE UEM server domain cannot access a Corporate File Server. To review which Workspace ONE UEM supported repositories require, support, or do not support Content Gateway, see Support for Corporate File Servers.
For comprehensive installation instructions, read the Content Gateway Installation Guide.
Alternative File Storage Requirements
Local File Storage Determine Appropriate Solution for Organization
For more information on available options, see Local File Storage for AirWatch Managed Content.
Optional Security Component Requirements
App Requirements Workspace ONE Content

Content Gateway

Workspace ONE UEM powered by AirWatch provides the Content Management solution which along with the other enterprise integration components addresses the unique challenge of securing the content on mobile devices. Content Gateway is one such component that facilitates end users to securely access content.

The Content Gateway, together with the VMware Workspace ONE Content app, lets your end users securely access content from an internal repository. This means that your users can remotely access their documentation, financial documents, board books, and more directly from content repositories or internal file shares. As files are added or updated within your existing content repository, the changes will immediately be reflected in the VMware Workspace ONE Content app, and users will only be granted access to their approved files and folders based on the existing access control lists defined in your internal repository. Using the Content Gateway with the VMware Workspace ONE Content app allows you to provide unmatched levels of access to your corporate content without sacrificing security.

File Storage

Various content types are available for configuration in the Workspace ONE UEM console that can be deployed to the VMware Workspace ONE Content app on end-user devices. Although the content type does not impact the deployment location, back end storage varies by content type.

To gain insight about the storage options available for each content type, review the table. Learn about the additional configuration and components requirements for each storage option.

Repository Configurations Components Notes
Workspace ONE UEM Managed Content
Workspace ONE UEM Database X X  
Local File Storage Modify at a Global level Organization Group

On-premises only
Corporate File Servers
Workspace ONE UEM Database X X Synced content only stores metadata on the Workspace ONE UEM Database.
Network Repositories √/X Some repositories require Content Gateway. Requirements vary by repository type.
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