To install and configure the Memcached application, you must have sysadmin privileges at the Global Organization Group level. Consider using the latest version of Memcached available at the time of installation.

Memcached should be installed on a Linux server running CentOS/RHEL 7.x. Sample installation instructions for CentOS/RHEL 7.x are included in this documentation.

To install Memcached, you need root access to the server.

Download the Memcached Installer

Always download the most recent version of the Memcached installer for each installation.

  1. Download the Memcached Installer file from https://resources.air-watch.com/view/f6v42x2d5mp2r8gskss4.

  2. Accept the EULA using the radio button and select Accept. The download begins automatically.If the file does not automatically download, select Download.

  3. Copy the latest stable version installer to the /tmp folder in your Linux machine. You may want to use WinSCP or Filezilla Client for your ftp connection.

Install or Upgrade Memcached on a Linux Server

To begin integrating Memcached into your Workspace ONE UEM deployment, install Memcached on a CentOS/RHEL 7.x Linux machine.

These instructions assume that the Linux machine is running the CentOS/RHEL 7.x operating system. You need root access to the server to install Memcached. If you are upgrading an existing Memcached deployment, or installing Memcached for the first time, the steps below will guide your installation. Slight variations between installing and upgrading are noted in context.

  1. Login to your server

  2. Type sudo -s to enable root access.

  3. Navigate to cd /tmp/memcached.

  4. In the folder, type ls. 'AirWatchMemcached.bin' is inside.

  5. To install, type sh AirWatchMemcached.bin.

  6. Select Enter, and continue to select enter when prompted to read through the EULA.

    1. If you are upgrading an existing instance of Memcached, an alert will appear informing you that an instance of Memcached already exists. Select Enter to continue.After selecting Enter several times, you are prompted to accept the terms of the license agreement. Type Y and select Enter.

  7. After selecting Enter several times, you are prompted to accept the terms of the license agreement. Type Y and select Enter.

  8. A Pre-Installation Summary appears.

  9. Select Enter to continue.Select Enter once more to confirm the installation path.

  10. Once the install is complete, a Congratulations message appears. Select Enter to exit.

  11. To confirm that Memcached is running, type service memcached status. A confirmation message appears.

  12. Ensure the following:

    1. Memcached is running as a "memcached" user.

    2. Memcached is running by default on port 11211.

    3. The maximum connection limit is set to 32000. If this value is less that 32000, make sure that you have added hard limits to limit.conf.

Uninstall Memcached on a Linux Server

To remove Memcached from your Workspace ONE UEM deployment, uninstall Memcached using a CentOS/RHEL 7.x Linux machine. These instructions assume that the Linux machine is running the CentOS/RHEL 7.x operating system. You need root access to the server to uninstall Memcached.

For troubleshooting purposes, you may wish to uninstall Memcached temporarily.

  1. Log in to your Memcached server.

  2. Type sudo -s to enable root access for uninstall.

  3. Navigate to the Uninstaller by typing cd _memcached_installation.

  4. Once in the folder, type ls.

  5. To install, type sh Uninstall_AirWatchMemcached.bin.

  6. The Uninstaller opens. You are prompted to press Enter to continue. When you press enter, an Uninstall Complete message appears.To confirm that Memcached is uninstalled, type service memcached status.