Workspace ONE UEM Reports require the background processing service running on the UEM console server. The installation process enables this process but if it is not running, you must enable it to use Workspace ONE UEM Reports.
- Press Windows key + R on the console server box.
- Run the command "services.msc".
A screen appears listing all services running on the Console Server box.
- Locate Airwatch Background Processor Service and select Properties.
A screen appears showing if the service status.
- Make sure that status of this service is Running. If status is Stopped, ensure to Start the service.