As a Workspace ONE UEM admin, you have the opportunity to impact the quality and effectiveness of our products by participating in a product improvement program. Our programs enable our research & development team to test on a scrubbed version of our customers’ production data, which is essential for meeting real-world needs.

What can you do with the Product Improvement Programs page?

The path to the settings page in the Workspace ONE UEM console is Groups & Settings > All Settings > Admin > Product Improvement Programs.

With the Product Improvement Programs page, you can help with VMware's Product Quality Improvement Program and VMware’s Customer Experience Improvement Program (“CEIP”).

Determine your Organization Group hierarchy

Before you review and modify the settings, understand the two types of inheritance/override options for the organization group hierarchy available at the top and bottom of the settings page and determine your choice.
  • Current Setting – Select whether to Inherit or Override the displayed settings. Inherit means use the settings of the current organization group's parent OG, while Override enables the settings for editing so you can modify the current OG's settings directly.
  • Child Permission – Select the available behavior of child organization groups that exist below the currently selected organization group. Inherit only means child OGs are only allowed to inherit these settings. Override only means they override the settings, and Inherit or Override means you can choose to inherit or override settings in child OGs that exist below the currently selected OG.

Participate in VMware's Product Quality Improvement Program

Select Yes to influence the experience users encounter while interacting with our products. By opting in to this program, you help us to run critical tests utilizing an anonymous and sanitized version of your production data.

Your participation is essential to helping our team ensure your experience using our products is always the best it can be.

To learn more about this program, see Customer Quality Improvement Program.

Participate in VMware's Customer Experience Improvement Program

Select Yes to contribute technical information related to the performance, configuration, and use of Workspace ONE UEM. Your participation improves and benchmarks our products and services, fixes problems, and helps us to advise customers on the usage of our software.

The CEIP provides VMware with information that enables VMware to improve its products and services, to fix problems, and to advise you on how best to deploy and use our products. As part of the CEIP, VMware collects technical information about your organization’s use of VMware products and services on a regular basis in association with your organization’s VMware license key(s). This information does not personally identify any individual. For additional information regarding the CEIP, please see the Trust & Assurance Center at http://www.vmware.com/trustvmware/ceip.html.

The data is used by VMware and its service providers strictly on an aggregated basis.