As an admin, you can configure various options that affect the macOS Intelligent Hub application. Use these settings to determine how often to collect data from devices, to allow passcode enforcement through Hub message prompts, to allow AirWatch Cloud Messaging so that devices receive push notifications and information about updates when available, and to choose how and when to allow updates.

The path to the Apple macOS Hub Settings page on the UEM console is Groups & Settings > All Settings > Apple > Apple macOS > Intelligent Hub Settings.

What can you do with the Apple macOS Intelligent Hub Settings page?

With the Apple macOS Intelligent Hub Settings page, you can:

  • Download the latest version of VMware Workspace ONE Intelligent Hub.
  • Collect and send data samples to the Intelligent Hub UEM server.
  • Enable security and privacy options.
  • Enter Scripts & Sensors path for running Bash or Python scripts.
  • Enable Intelligent Hub automatic updates and version upgrades.

Determine your Organization group hierarchy

Before you review and modify the settings, understand the two types of inheritance/override options for the organization group hierarchy available at the top and bottom of the settings page and determine your choice. For more information about these settings, see Override Versus Inherit Setting for Organization Groups.

  • Current Setting – Select whether to Inherit or Override the displayed settings. Inherit means use the settings of the current organization group's parent OG, while Override enables the settings for editing so you can modify the current OG's settings directly.
  • Child Permission – Select the available behavior of child organization groups that exist below the currently selected organization group. Inherit only means child OGs are only allowed to inherit these settings. Override only means they override the settings, and Inherit or Override means you can choose to inherit or override settings in child OGs that exist below the currently selected OG.


Table 1. General
Setting Description
Download Latest Version This setting deactivates the user's ability to unenroll from Workspace ONE UEM MDM using the Workspace ONE Intelligent Hub. This setting is only available in the Workspace ONE Intelligent Hub v4.9.2 and higher.
Install Hub after Enrollment Activate or deactivate the option to automatically install the Hub on devices after enrollment through Apple Business Manager's DEP or Web enrollment.
Check-in Interval Enter the frequency for the Hub to check in with the server to receive new commands.
Data Sample Interval Enter the frequency for the Hub to scan devices to collect data such as product provisioning status, disk encryption status, custom attributes, GPS location, and other basic system information.
Data Transmit Interval Enter the frequency for the Hub to send data samples to the Hub UEM server.
Uninstall Privileges Activate or deactivate the option to provide end users the ability to uninstall the Hub application from their devices.
Table 2. Security
Setting Description
Enforce Password Prompts you to enter the password. If the option is restricted, you will only be prompted when you have logged out and logging in back.
Table 3. Privacy
Setting Description
Request to collect Location Data Select this option to collect the GPS location data.
Show Privacy Screen This option displays standard privacy screen upon your first launch.
  • Privacy link - Redirects to the VMware Privacy page.
  • Request to collect Crash Reports - Enable this option to select the crash report and send the details to UEM server.
Show user Privacy Prompt for log collection When you enable this option, a privacy prompt is displayed with Hub log collection and send details.
Table 4. Scripts & Sensors
Setting Details
Bash Path By default the path is set to /bin/bash.Over ride the path for running bash scripts.
Python 3 Path By default, the path is set to /usr/local/hub/python3. Over ride the path for running Python scripts.
Zsh Path By default, the path is set to /bin/zsh. Over ride the path for running Zsh scripts.
Table 5. AirWatch Cloud Messaging
Setting Details
Use AWCM Use Airwatch Cloud Messaging option to allow real time communication between the server and the Intelligent Hub. By default, the option is enabled. If you turn off this option, the commands and samples will not be received by the Hub until the next scheduled check-in.
Table 6. Intelligent Hub Updates
Setting Details
Automatic Updates When this option is enabled, it automatically checks if the Intelligent Hub updates are available. If this option is restricted, you need to manually check the updates within the Intelligent Hub.
Upgrade Silently By default, this option is enabled. Upgrades will automatically install without prompting the user. If you turn off this option, the user will be prompted if there are any upgrades.