As an admin, you can configure the options related to the QNX devices on the QNX Agent settings page.

The path to QNX Agent settings on the UEM console is Groups & Settings > All Settings > Device & Users > QNX > Agent Settings.

What can you do with the QNX Agent Settings page?

.With the QNX Agent settings page, you can:
  • Configure the time the Workspace ONE Intelligent Hub has to wait for checking in to the UEM console, collect data from device, and send the data to the UEM console.
  • Configure the time to check for new applications and certificates.

Determine your Organization group hierarchy

Before you review and modify the settings, understand the two types of inheritance/override options for the organization group hierarchy available at the top and bottom of the settings page and determine your choice. For more information about these settings, see Override Versus Inherit Setting for Organization Groups.

  • Current Setting – Select whether to Inherit or Override the displayed settings. Inherit means use the settings of the current organization group's parent OG, while Override enables the settings for editing so you can modify the current OG's settings directly.
  • Child Permission – Select the available behavior of child organization groups that exist below the currently selected organization group. Inherit only means child OGs are only allowed to inherit these settings. Override only means they override the settings, and Inherit or Override means you can choose to inherit or override settings in child OGs that exist below the currently selected OG.

General

Setting Description
Device ID Algorithm Set the unique device identification algorithm used on the device.
Heartbeat Interval (min) Set the time (in minutes) the Workspace ONE Intelligent Hub waits before checking-in with the Workspace ONE UEM console.
Data Sample Interval (min) Set the time (in minutes) the Workspace ONE Intelligent Hub waits to collect data from the device.
Data Transmit Time Interval (min) Set the time (in minutes) the Workspace ONE Intelligent Hub waits to send data to the UEM console.

Application List

Setting Description
Applications Poll Interval (min) Set the time (in minutes) the Workspace ONE Intelligent Hub waits to check for new applications.

Certificate List

Setting Description
Certificates Poll Interval (min) Set the time (in minutes) the Workspace ONE Intelligent Hub waits to check for new certificates.