The Windows Desktop Hub Settings page lets you configure the various options for the Workspace ONE Intelligent Hub for Windows Desktop devices.

  • Current Setting – Select whether to Inherit or Override the displayed settings. Inherit means use the settings of the current organization group's parent OG, while Override enables the settings for editing so you can modify the current OG's settings directly.

Modern Hub

Settings Descriptions
Heartbeat Interval (min) Defines the intervals at which the Workspace ONE Intelligent Hub and the Workspace ONE UEM console confirm a continued connection and synchronize.
Data Sample Interval (min) Defines the intervals at which the Workspace ONE Intelligent Hub takes samples of data.
Administrative Passcode Sets the passcode to access administrative settings on the device.
MDM Channel Security Defines the app layer security between Workspace ONE UEM and the Workspace ONE Intelligent Hub. This secure channel uses the enrollment certificate to sign, encrypt, or sign and encrypt communications between the UEM console and the Workspace ONE Intelligent Hub.

Workspace ONE Intelligent Hub

Setting Description
Data Sample Interval (min) Defines the intervals at which the Workspace ONE Intelligent Hub takes a sample of data from the device.

Remote Management

Setting Description
Download Remote Control Cab Select this link to download the cabinet (CAB) installer file for Workspace ONE UEM Remote Management.
Seek Permission

Enable Seek Permission if you want to prompt the end user to accept or decline the remote management request from the admin.

  • Enter a Seek Permission Message that the end user sees when a remote request is sent.
  • Enter the Yes Caption message for the accept button the end user sees on the Seek Permission request.
  • Enter the No Caption message for the decline button the end user sees on the Seek Permission request.
  • Child Permission – Select the available behavior of child organization groups that exist below the currently selected organization group. Inherit only means child OGs are only allowed to inherit these settings. Override only means they override the settings, and Inherit or Override means you can choose to inherit or override settings in child OGs that exist below the currently selected OG.