After ensuring that your server meets all the proper requirements, configuring VMware Tunnel settings in the Workspace ONE UEM console, and downloading the installer to your Linux server, you can run the installer to enable the service.


  • Download the installer onto the server. The link in the Workspace ONE UEM console directs you to Workspace ONE UEM Resources to download the installer.
  • Download the config.xml file from the Workspace ONE UEM console onto the server.


  1. Create a dedicated install directory for the installer on the back-end server (for example, /tmp/Install/) and copy the BIN file to this location.

    You can use file transfer software such as FileZilla or WinSCP to perform the action.

    If this server is also being used for Content Gateway, the dedicated install directory for Proxy must be different than the install directory for Content Gateway.

  2. Once on the Linux server, navigate to the folder you copied the file to and then run the BIN file by using the following command.
    $ sudo ./VMwareTunnel.bin
    If you are installing for the first time, the following screen displays:

    A screen showing "preparing to install" is show with Introduction text

  3. Press Enter.
  4. Read and accept the licensing agreement by entering 'y'.
  5. After accepting the licensing agreement, you must choose your installation method.
    Shows the Tunnel Installation Setup screen
    • Provide API Server information.
      1. Enter the following information. After entering each value, the system dialog asks you to confirm the entry.
        • Workspace ONE UEM API URL
        • Organization Group Code
        • Console Server Username
        • Console Server Password
      2. Enter the hostname of the Tunnel server.

        The installer chooses the components to install based on the Workspace ONE UEM console configuration.

      3. Press Enter.
    • Import Config.xml file.
      1. Select the components you want to install.
      2. Enter the file path of the configuration file.
      3. Enter the VMware Tunnel certificate password as entered in the Workspace ONE UEM console.
  6. Enter Y to grant the installer firewall permissions needed for VMware Tunnel.
    Note: The ports you see may differ from the ones shown because the installer shows the values you set during VMware Tunnel configuration.
  7. Review and verify the summary information.
    Shows the Pre-Installation Summary Screen
  8. When the installer finishes, press Enter to exit the installer.


The product begins installation. If there were any errors, the installer displays an error message with details and logs the error in the installation log file. The log file is saved in the directory that you installed the VMware Tunnel in.