VMware privacy practices within the Workspace ONE productivity apps including VMware Tunnel provide a privacy dialog for all existing and new users. The dialog includes an overview of the data collected by the app and Workspace ONE services and the permissions that the app requests on the device to enable certain functionality.

Privacy Dialog

VMware Workspace ONE Tunnel supports a privacy dialog that displays information regarding the application an admin configures. VMware Workspace ONE Tunnel only supports the privacy dialog for iOS and Android devices. You must deploy the VMware Workspace ONE Tunnel app to devices using Application Configurations during device assignment.

The dialog displays the following information to end users:

Table 1. Privacy Dialog Information
Information Description
Data collected by the application Provides a summary of data which is collected and processed by the application. Some of this data will be visible to administrators of theWorkspace ONE UEM console.
Device permissions Provides a summary of device permissions requested for the app to enable product features and functionality, such as push notifications to the device.
Company's privacy policy Enables administrators to display a customized privacy notice to their users through a configurable URL. If no privacy notice is provided, a default message will be shown to the user to contact their employer for more information.

Admin Configuration Settings

To configure the privacy dialog for VMware Workspace ONE Tunnel on iOS and Android devices, you must deploy the VMware Workspace ONE Tunnel app to your devices with Application Configurations. For more information on what Applications Configurations do to devices, see Application Configurations.

You must use the following key-value pairs:

Table 2. VMware Tunnel Privacy Dialog Key-Value Pairs
Configuration Key-Value Pair
Company Privacy Policy URL
  • Key:PrivacyPolicyLink
  • Value Type: String
  • Values:
    • https://www.company.com/privacypolicy

This policy changes the default company privacy policy text to allow the user to view a specific privacy disclosure web page directly within the application

VMware Feature Usage Analytics
  • Key:PolicyAllowFeatureAnalytics
  • Value Type: Integer
  • Values:
    • 0 - Disabled
    • 1 - Enabled

This policy controls whether end users will see the Data Sharing opt-in during configuration of the apps. When disabled, data sharing is forced off for all users. Feature analytics data is collected to allow VMware to improve existing product features and invent new ones to make users even more productive

Diagnostics Data through VMware Intelligence and Apteligent
  • Key: PolicyAllowCrashReporting
  • Value Type: Boolean
  • Values:
    • false - Disabled
    • true - Enabled

This policy controls whether applications will report diagnostic data to Apteligent which is used to provide troubleshooting and support, for example, in the event of a crash. Disabling this setting may significantly impact the efficiency of investigating and resolving any issues with the application.

Example Configuration:
{"PolicyAllowFeatureAnalytics":1,
"PrivacyPolicyLink":"https://www.company.com/privacypolicy",
"PolicyAllowCrashReporting":true}