You can establish a custom user group outside of your corporate structure, which might be preferred depending upon the kind of user group you need. Custom user groups can only be added at a customer level organization group.


  1. Navigate to Accounts > User Groups > List View and select Add and then Add User Group.
  2. Change the user group Type option to Custom.
  3. Enter the Group Name and Description used to identify the user group in the Workspace ONE UEM console.
  4. Confirm the organization group that manages the user group and select Save.
  5. You can then add users to this new user group by navigating to Accounts > Users > List View.
    Add multiple users by selecting check boxes to the far-left of each listed user name. Next, select the Management button above the column headings and select Add to User Group.