You can view and manage every aspect of your mobile device deployment. With this single, web-based resource, you can quickly and easily add new devices and users to your fleet, manage profiles, and configure system settings.
Acquaint yourself with security settings and interface features such as the Getting Started Wizard, menu icons, sending feedback, and global search.
The Workspace ONE Unified Endpoint Management (UEM) console supports the latest stable builds of the following web browsers.
Comprehensive platform testing has been performed to ensure functionality using these web browsers. If you run the UEM console with an older version browser or on a non-certified browser, you can experience minor issues.
Note: If using Internet Explorer to access the UEM console, navigate to Control Panel > Settings > Internet Options > Security and ensure that you have a security level or custom security level that includes the Font Download option being set to Enabled.
Limited support might be available for other devices or operating systems. Workspace ONE Direct Enrollment is supported on iOS and Android devices only. For more information, see the topic Workspace ONE Direct Enrollment in the Workspace ONE UEM Managing Devices documentation.
Refer to each platform-specific guide by searching the online help, visiting docs.vmware.com, or contacting VMware Support for more information.
The Header Menu appears at the top of nearly every page of the Workspace ONE UEM, enabling you to access to the following functions and features.
Using a modular design with a tabbed interface, Global Search runs searches across your entire deployment. Global Search applies your search string to a single tab at a time, which produces faster results. Apply the same string to another area of the Workspace ONE UEM by selecting another tab.
After running a global search, select the following tabs to view the results.
You can use the asterisk * as a wildcard in your search parameters in the following ways.
You can also perform a search for an organization group by selecting the organization group drop-down menu. The Search bar displays above the list.
You can search for settings by initiating a search from the Configurations page. Navigate to Groups & Settings > Configurations and enter your keyword in the search text box.
You can collapse the left panel submenu of the Workspace ONE UEM to create more screen space for device information. You can also expand or reopen a collapsed submenu.
To collapse the submenu temporarily, select the arrow pointing left shown here.
To expand or reopen the collapsed submenu, select the arrow pointing right at the bottom-left of the screen.
Workspace ONE UEM allows extensive customization options. These options allow you to brand your tools and resources according to the color scheme, logo, and overall aesthetic of your organization.
Branding can be configured in support of multi-tenancy, so different divisions of your enterprise can have their unique look and feel at their organization group level. For more information, see Organization Groups.
Navigate to Groups & Settings > All Settings > System > Branding.
Configure logo and background settings on the Branding tab.
The VMware Customer Experience Improvement Program (CEIP) provides information that VMware uses to improve its products and services, to fix problems, and to advise you on how best to deploy and use VMware products. This program is only available to on-premises deployments of Workspace ONE UEM.
Before you begin: Workspace ONE UEM participates in VMware’s Customer Experience Improvement Program (“CEIP”). Details regarding the data collected through CEIP and the purposes for which it is used by VMware are set forth at the Trust & Assurance Center at http://www.vmware.com/trustvmware/ceip.html.
About this task: The CEIP prompt appears when you install or upgrade Workspace ONE UEM. You must make a selection. You can change your selection any time afterwards from the UEM console by taking the following steps.
Navigate to Groups & Settings > All Settings > Admin > Product Improvement Programs.
If you want to participate in the CEIP, enable the check box next to Join the VMware Customer Experience Improvement Program.