The Self-Service Portal of Workspace ONE UEM powered by AirWatch provides a means for end users to use key MDM tools without IT involvement. Provided an administrator allows, end users can run the SSP in a web browser and access key MDM support tools.

Administrators have several remote actions and options for managed devices available to them. However, when devices are employee-owned, those employees might want to access similar management tools for their own use. The Self Service Portal (SSP) provides a means for employees to use some key MDM tools without any IT involvement. If you enable it, end users can run the SSP in a web browser and access key MDM support tools. You can also enable or disable the displays of information and the ability to perform remote actions from the SSP.

End users can perform remote actions over-the-air to the selected device from within the Self Service Portal. Your administrator determines the selected device's action permissions and available actions in the SSP, which vary based on platform. Allowed actions are split between Basic Actions and Advanced Actions on the main access page.

The administrator determines action permissions, therefore device users might have limited actions available. See the applicable platform guide, available on docs.vmware.com. You can also search the online help for platform-specific options.