Console Monitor

The Console Monitor in Workspace ONE UEM is your central portal for fast access to critical information. With its colorful bar and donut graphs, you can quickly identify important issues and act from a single location.

The screenshot of the monitor overview shows many colorful bar charts, vertical and horizontal, including donut graphs.

Selecting any bar or donut graph on the page displays the Device List View. This list view contains all the devices specific to the metric you selected. You can then perform actions such as sending a message to those devices.

For example, select the Antivirus Status donut graph. Within seconds, the Device List View displays with a list of devices whose lack of antivirus software has triggered a policy violation. Select all the devices in this list by clicking the check box to the far left of each device. You can also select the “select all” check box below the Add Device button. The action button cluster displays above the listing. Select the Send button to send a message to the users of the selected devices. You can select an Email, a push notification, or an SMS text message.

The Monitor > Overview page provides summary graphs and detailed views.

  • Devices – View the exact number of devices.
    • Status breakdown of all devices including registered, enrolled, enterprise wipe pending, device wipe pending and unenrolled.
    • Platform breakdown of devices enrolled in Workspace ONE UEM.
    • Enrollment history over the past day, past week, and past month.
  • Compliance – View which devices are violating compliance policies.
    • All compliance policies currently violated by devices, including apps, security settings, geolocation, and more.
    • Top violated policies, covering all types of compliance policies established.
    • Denylisted Apps, including all denylisted apps installed on devices, ranked by order of instances of violation.
    • Devices lacking the apps that you want to be installed and ready for your users.
  • Profiles – View which profiles are out of date.
    • Latest Profile Version, including devices with old versions of each profile.
  • Apps – View which applications are associated with devices.

    • Latest Application Version, including devices with old versions of each application.
    • Most Installed Apps, ranked by devices that have the application currently installed.

    For more information see, Tracking and Monitoring Your Application Deployment.

  • Content – View devices with content that is out of date.

    • Latest Content Version, including each file that is out of date ranked by order of instance.
  • Email – View devices that are currently unable to receive email.
    • Devices Blocked from email, including devices blocked by default, denylisted or unenrolled.
  • Certificates – View which certificates are set to expire.
    • Certificates expiring within one month, one to three months, three to six months, six to 12 months and greater than 12 months. Also, view certificates that have already expired.

The set of devices shown varies depending on your current organization group, including all devices in child organization groups. Switch to lower organization groups and automatically update device results by using the organization group drop-down menu.

Toggle between views by selecting the List View icon (This is the list view icon, sometimes known as the hamburger menu which changes the view from charts to text.) and Chart View icon (This is the chart view icon, which changes the view from list view to the colorful chart view.). Select any metric to open the Device List View for that specific set of devices. You can then perform actions such as sending a message to those devices.

Customize the Monitor by selecting the Available Sections icon (This is the available sections view which enables you to customize the available sections.). Select or deselect check boxes representing available sections (Devices, Compliance, Profiles, and so on) and select Save to craft the Monitor Overview.


Note: You must have a Cloud Services account to access Workspace ONE Intelligence.

Custom reporting and advanced analytics from Workspace ONE Intelligence can provide you with deeper insights about your device fleet. Such insights include enhanced visibility on performance issues, highly effective planning tools, and faster deployment times.

Ensure that you are in a customer type organization group, then navigate to Monitor > Intelligence, select the Next button to see how Intelligence works, and opt-in to take advantage of the service.

You can opt out of Intelligence custom reporting at any time.

For more information, see the VMware Workspace ONE Intelligence Products guide.

IMPORTANT: Limiting the number of administrators that can change the Workspace ONE Intelligence opt-in setting prevents data collection oversights and sync errors. If you want to prevent admins from changing the opt-in setting, then you must edit the role that is used by those admins to allow “Read-Only” access to Intelligence. Note that any changes you make to an admin role applies to all admins who are assigned that role. If you want the access changes to affect only a subset of admins, then you must make a copy the original admin role, update the Intelligence permission to “Read-Only”, and assign this role copy to your targeted admins. - These admins will enjoy all the same access as before, just with read-only access to the Intelligence Opt-in setting.

Take the following steps to change the role used by these admins.

  1. Navigate to Accounts > Admin > Roles.
  2. Locate the name of the role you want to change.
    • If you are making a copy of this role, then enable the check box to the left of the role name and select the Copy button that displays above the listing. The Copy Role screen displays.
    • If you are not making a copy, then select the edit icon (The edit icon is in the shape of a pencil.). The Edit Role screen displays.
  3. In the Categories panel, scroll down and select Monitor, then select Intelligence, then select the Read checkboxes and deselect the Edit checkboxes.

    This screenshot shows the Intelligence category on the Copy Role screen, allowing you to set permissions for access to opt-in settings.

  4. Select Save.

The new role assignments are not applied until the next time these admins log in.

Admin Panel Dashboard

The Admin Panel provides an overview of module license information and deployed Workspace ONE ™ UEM components condensed into two separate sections, Active Products and Deployed Components. Access the Admin Panel by navigating to Monitor > Admin Panel. The Admin Panel can only be accessed from a Customer type organization group.

Note: The content displayed in these sections is largely dependant upon your specific environment.

The Active Products section identifies active products and displays summarized license information, including license model and license type.

The Deployed Components section features a panel for every enabled component at the customer organization group, each reporting the connectivity status.

App and Profile Monitor

Track the deployment of an application or profile to end-user devices with the App and Profile Monitor. This monitor provides at-a-glance information on the status of your deployments.

  1. Navigate to Monitor > App and Profile Monitor.
  2. In the search field, enter the name of the app or profile. You must select the Enter key on your keyboard to start the search.
  3. Select the app or profile from the drop-down menu and select the Add button.

The app or profile data displays on a card. You can only have five cards added at one time.

The App and Profile Monitor displays the current deployment status for devices during a deployment. The status combines different app and profile installation statuses into Done, Pending, or Incomplete.

Industry Templates for iOS

An Industry Template is a collection of mobile applications and device profiles that you can push to your devices, greatly expediting the deployment process.

You can select templates in support of industries such as healthcare and retail and you can edit these templates to fit your needs. For more information, see Apple Industry Templates.

Reports and Analytics

Workspace ONE UEM lets you access detailed information about the devices, users, and applications in report form that you can analyze with Excel. For more information, see Reports and Analytics.

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