You can check in a device straight from the Workspace ONE UEM console, bypassing the need for the end user to check in the device using the installed Workspace ONE Intelligent Hub

When you check in a device using the UEM console, you effectively reset the enrollment to the multi staging user with the prescribed organization group, profiles, apps, and so on. On the device side, the Workspace ONE Intelligent Hub is restarted and the check-out screen displays.

This feature applies currently to iOS devices only. Devices that enrolled using a method other than the Workspace ONE Intelligent Hub (for example, Direct Enrollment, Workspace ONE, or Container) are not supported. Checking in devices in bulk from the console is not supported.

Procedure

  1. Navigate to Devices > List View and locate the shared iOS device you want to check in.
  2. Select the Friendly Name of the device to display Device Details.
  3. Select the More Actions button in the upper-right corner of the screen.
  4. Under the Management section, select Check In Device.