You can customize messages related to enrollment of a device and any future Mobile Device Management (MDM) prompts sent to a device.

While strictly optional, customized messages are often preferred over the default messages. It reduces confusion among your users because it shows a specific organization name in notifications rather than an environment URL or simply " Workspace ONE UEM".


  1. Navigate to Devices > Device Settings > General > Enrollment and select the Customization tab.
  2. Select Use specific Message Template for each Platform and select a device activation message template from the drop-down for each platform.
  3. For iOS devices, optionally configure the following.
    1. Enter a post-enrollment landing URL for iOS devices.
    2. Enter an MDM Profile message for iOS devices, which is the message displayed in the install prompt for the MDM profile upon enrollment.
  4. Select Save.