After you create and assign profiles in Workspace ONE UEM, you need a way to manage these settings one at a time and remotely from a single source. The provides a centralized way to organize and target profiles.
You can create tailor-made lists of device profiles based on the criteria you specify by using Filters, Layout, and Column Sorting. You can also export these lists to a CSV file suitable for viewing with Excel and see the status of the device profile.
Device Profile Hover-Over Pop-Up
Each device profile in the Profile Details column features a tool tip icon in the upper-right corner. When this icon is tapped (mobile touch device) or hovered-over with a mouse pointer (PC or Mac), it displays a hover-over pop-up.
This pop-up contains profile information such as Profile Name, the Platform, and the included payload Type.
A similar tooltip icon is found in the Assigned Groups column in the Profiles List view, featuring hover-over pop-ups displaying Assigned Smart Groups and Deployment Type.
Device Profiles Read-Only View
Device Profiles created in and managed by one organization group (OG) are in a read-only state when accessed by a logged-in administrator with lower-level privileges. The profile window reflects this read-only state by adding a special comment, “this profile is being managed at a higher organization group and cannot be edited.”
This read-only limitation applies to smart group assignments as well. When a profile is created at a parent OG and is assigned to a smart group, a child OG admin can see but not edit it.
Such behavior maintains a hierarchy-based security and fosters communication among admins.
List View Options
View only the desired profiles by using the following filters.
Enables you to customize the column layout of the listing.
|Export||Save an XLSX or CSV (comma-separated values) file of the entire List View that can be viewed and analyzed with MS Excel. If you have a filter applied to the List View, the exported listing reflects the filtered results.|
|Column Sorting||Select the column heading to toggle the sorting of the list.|
|Profile Details||In both the Summary and Custom views, the Profile Details column displays the name, platform, and payload types.|
|Payloads||Displays the number of payloads specified in the device profile.|
|Installed Status||This column shows the status of a profile installation by displaying three icon indicators, each with a hypertext number link. Selecting this link displays the View Devices page, which is a listing of affected devices in the selected category.
|Radio button and Edit Icon||
The List View features a selection radio button and Edit icon, each to the left of the profile. Selecting the Edit icon () enables you to make basic changes to the profile configuration. Selecting a single radio button causes the Devices button, the XML button, and More Actions button to appear above the listing.
Confirm Device Profile Installation
During those infrequent cases in which profiles do not install on targeted devices, the View Devices screen enables you to see the specific reason why.
Profile Install Status
- Navigate to and observe the listing that displays.
- Review the Installed Status column and select the number links that display to the right of the indicator icons to open the View Devices screen. For details about the indicator icons, see the Installed Status definitions in the Device Profiles List View.
Result: The View Devices - <profile name> screen displays.
- (Optional) Produce a comma-separated value (CSV) file of the entire View Devices page by selecting the Export icon (). Excel can be used to read and analyze the CSV file.
- (Optional) Customize which columns in the View Devices page you want to be visible by selecting the Available Columns icon ().
View iOS Devices Command Status Column
iOS devices feature a Command Status column on the View Devices screen which includes useful installation statuses as they relate to the selected iOS device. The following statuses appear in the Command Status column.
- Error – Displays as a link that, when selected, shows the specific error code applicable to the device.
- Held – Displays when the device is included in a certificate batch process that is underway.
- Not Applicable – Displays when the profile assignment does not impact the device but is nonetheless part of the smart group or deployment. For example, when the profile type is unmanaged.
- Not Now – Displays when the device is locked or otherwise occupied.
- Pending – Displays when the installation is queued and is on schedule to be completed.
- Success – Displays when the profile is successfully installed.