Device tags in Workspace ONE UEM powered by AirWatch allow you to identify a specific device without requiring a device profile, smart group, or compliance policy without creating a note.

You can filter the device list view by tags, assign tags to a single or multiple devices, unassign tags, and delete unassigned tags.

For example, if a device has an aging battery or a broken screen, you can use tags to identify these devices in the console. Another use is to identify hardware variants in a more visible way rather than relying on the model number or description to tell devices apart.

For instance, two Windows Desktop devices can have the same model number, but their CPUs might be slightly different, or the amount of memory, or video card might be customized. Tagging enhanced hardware enables easy identification of these devices within the console.

Tags and Smart Groups

The tag feature is integrated with smart groups. This integration means tags can be used to define a smart group.

For instance, if you have tagged all the devices in your fleet with cosmetic damage, then you can make a smart group out of these devices. You can then exclude this smart group from the pool of devices you temporarily assign to site visitors.

Another example is tagging low-performing devices. You can make a smart group of these tagged devices and exclude them from being used in mission-critical assignments.

Device Tags and Role Permissions

All activities related to the device tag feature require permissions on the role you assign to your administrators. If you want your admins to own the responsibility of creating tags, you must add that permission (known as Resources in the console) to the role you assign to that administrator. The same is true of viewing tags, editing tags, deleting tags, assigning tags, even the ability to search for tags.

Filter Devices by Tag

  1. Navigate to Devices > List View, select Filters to display the Filters column s to the left of the device list.
  2. Select Advanced from the list of Filter Categories and select Tags.
  3. Click anywhere in the Search text box and select from the list of device tags that display.

Results: Devices with deselected tags are filtered out of the resulting list. The Device List View immediately refreshes itself when the first tag is selected.

Create a New Tag from System Settings

Before you begin: You must have the correct permissions to create a tag. You can check on these permissions by viewing all the assigned resources (or permissions) of an admin role, modify the role with the 'Create Tag' permission and if not already assigned, then assign the modified role to your admin account. For details, see the topic View the Resources of an Admin Role.

  1. Navigate to Groups & Settings > All Settings > Devices & Users > Advanced > Tags.
  2. Select the Create Tag button. The Create Tag screen displays.
  3. Enter the Name of the tag. The selection of the tag name is what makes the tag useful or not. Select a name that can be used to identify a device at a glance.
  4. Select the Type of tag you want: Device, General, or Video.
  5. Select Save.

The device tag is now available to be assigned to a device. Navigate to Devices > List View and select one or more devices to assign this tag to.

Assign Tags to a Single Device

You can assign tags to a device to identify it without using notes, profiles, policies, or giving the device a special friendly name. Are you looking for granting permissions as part of an admin role that includes (or excludes) the ability to assign a tag to a device? See the topic View the Resources of an Admin Role.

  1. Navigate to Devices > List View and select the device you want to tag. Select the device you want to tag by choosing between these two selection methods.
    1. Display the Details View by selecting the device friendly name from the listing.
    2. Select the check box above the pencil icon, next to the device.
  2. Select the More Actions button and then select Assign Tag. The Tag Assignment screen displays with a listing of tags available to apply to your selected device.
  3. Select each of the tags you want to assign to the device. You can select more than one tag. If you selected Assign Tag from the device Details View, you also have a Manage Tags link which, when selected, opens the Tags System Settings page, enabling you to create a new tag.

Assign Tags to Multiple Devices

You must have the correct permissions to assign a tag to multiple devices. You can check on these permissions by viewing all the assigned resources (or permissions) of an admin role, modify the role with the 'Device Bulk Management assign Tags' permission and if not already assigned, then assign the modified role to your admin account.

You can configure the maximum number of devices you are allowed to assign or unassign tags by navigating to Groups & Settings > All Settings > Devices & Users > Advanced > Bulk Management and scroll down to the Assign/Unassign Tag option.

  1. Navigate to Devices > List View.
  2. Select the check box of each device you want to assign a tag to.
  3. Select More Actions and then select Manage Tags.

    The Manage Tags page displays with multiple pieces of information. It confirms the number of devices selected from list view, it displays the currently assigned tags, and all the tags available to assign. You can also use the search text boxes in the upper-right corner of the Manage Tags page to enter search parameters for tag labels.

  4. Select the tags you want to assign to all the selected devices. You can select more than one tag. You can also assign some tags while unassigning others in the same step.
  5. Select Save.

Edit an Existing Device Tag

You must have the correct permissions to edit a tag. You can check on these permissions by viewing all the assigned resources (or permissions) of an admin role, modify the role with the 'Edit Tag' permission and if not already assigned, then assign the modified role to your admin account.

  1. Navigate to Groups & Settings > Devices & Users > Advanced > Tags.
  2. Identify the tag you want to edit from the listing.
  3. Select the pencil icon () next to the tag you want to edit. The Edit Tag screen displays.
  4. Edit the Name of the tag.
  5. Select Save.

Results: The tag has been edited with a new name. Devices that were assigned with the previous tag have been updated with the edited tag.

Unassign Tags from Multiple Devices

You must have the correct permissions to unassign tags from multiple devices. You can check on these permissions by viewing all the assigned resources (or permissions) of an admin role, modify the role with the 'Bulk Management unassign tags' permission and if not already assigned, then assign the modified role to your admin account. For details, see the topic View the Resources of an Admin Role.

You can configure the maximum number of devices you are allowed to assign or unassign tags by navigating to Groups & Settings > All Settings > Devices & Users > Advanced > Bulk Management and scroll down to the Assign/Unassign Tag option.

To unassign tags from multiple devices, take the following steps.

  1. Navigate to Devices > List View and search for the tag you want to unassign. Alternately, you can filter devices based on one or more tags.
  2. Select the check box to the left of each device in the Devices List View that has the tag you want to unassign.
  3. Select the More Actions button above the listing.
  4. Select Manage Tags.

    The Manage Tags page displays with multiple pieces of information. It confirms the number of devices selected from list view, it displays the currently assigned tags, and all the tags available to assign. You can also use the search text boxes in the upper-right corner of the Manage Tags page to enter search parameters for tag labels.

  5. Select the small 'x' next to each assigned tag you want to remove. You can unassign more than one tag. You can also assign some tags while unassigning others in the same step.
  6. Select Save.

Results: The tag has been unassigned from all the devices you have selected. If that tag is assigned to any other device, the tag cannot be deleted.

Delete an Unassigned (Unused) Device Tag

So long as a tag is unassigned and you have no plans to use it again, you can delete it.

You must have the correct permissions to delete a tag. You can check on these permissions by viewing all the assigned resources (or permissions) of an admin role, modify the role with the 'Delete Tag' permission and if not already assigned, then assign the modified role to your admin account. For details, see the topic View the Resources of an Admin Role.

Tags you want to delete must not be assigned to any device.

To unassign tags from devices, see the previous section above.

  1. Once the tag is completely unassigned, navigate to Groups & Settings > Devices & Users > Advanced > Tags.
  2. Identify the tag you want to delete from the listing.
  3. Select the radio button next to the tag you want to delete. The Delete button displays above the listing.
  4. Select Delete. A confirmation appears asking "Permanently delete tag?"
  5. Select OK on the confirmation. If the tag is assigned to a device, you are not allowed to delete it. See the instructions above to unassign tags from devices.

If the tag is not assigned to any device when you delete it, it is now removed.