Restricted mode is an optional setting that controls the content that the user can see.

The key features of Workspace ONE Web in restricted mode includes:

  1. Forward/Backward – Navigate forward and backward through previously visited web pages.

  2. Navigation Bar – Enter the URL that you want to navigate using the default search engine. Use Paste and Go option to open a copied link and the Paste and Search option to search for copied text.

    Refresh – Reload the current webpage.

  3. Menu – Select to view additional options.

    • Add Bookmarks – Select your favorite websites and add them to Personal bookmarks. You can view all of your bookmarked sites by navigating to Bookmarks > Personal bookmark section.

    • Share – Based on your administrator’s Workspace ONE UEM console settings (DLP policies), you can access share options. From these options, you can copy and email your link or print the page.

    • Find in page – Search for required text in a webpage.

    • Bookmarks – View the bookmarks pushed down by your administrator as well as your favorited websites. For more information on Bookmarks view and other available options, see Bookmarks View.

    • Downloads – View your downloaded files in the download manager. You can select multiple downloaded files to send as email attachments or delete from the Downloads section. To share files, you can use Workspace ONE Boxer to email or tap opened to view in-supported third-party apps.

    • Settings – Set your browsing preferences from this view. For more information on advanced app actions, see Settings.

    • History – View all the webpages that you have recently visited.

    • Desktop Mode – View the webpages you browse in desktop view.

  4. Tabs Preview – Add new tabs or close existing tabs from here. Open a new tab page to utilize tabbed browsing for multiple web views and to access QR code icon from the URL bar. Additionally, you can also open a new tab by selecting a bookmark.

    • QR code icon is accessible only from New Tab page view. Upon clicking the icon, the scanner opens and scans the QR code. At certain cases, based on your administrator configuration settings, you may not be able to view QR code in the URL bar.

    • When QR code is detected, the associated website is launched. If QR code does not lead to a website, the text embedded in the QR code is displayed on the page, where you can copy the text to clipboard or search the text verbatim.

  5. Home button – Return to the Workspace ONE Web home page. Your administrator sets the home page. If the home page is set to blank, all bookmarks and recently viewed pages are now readily available as tiles on the home page.


Access additional app management actions to personalize your browsing experience.



Search Engine

Tap the arrow to enter a different search engine than the one that appears by default.

Desktop Mode

Enable the button to request a desktop view of the sites you browse. Leave disabled to continue viewing sites in the mobile view.

Clear Browsing Data

Tap and select any of the following:

  • Clear Cookies – Clear cookies from websites viewed.

  • Clear Cache – Clear cache to enhance web performance and reduce perceived lag time.

  • Clear History – Delete search history of webpages.

  • Clear All – Remove cookies, cache, and browsing history in one tap.


  • Privacy details – Displays the Workspace ONE Web privacy dialog screen (scrolling enabled). When configured by your administrator, you can access your company’s privacy policy from within Workspace ONE Web.

  • Data Sharing – Changes the Data Sharing setting. When disabled, the data sharing screen is not displayed, and no data is collected from the device to optimize the app experience.


Integrated Auth Cert – Displays the details of certificate used for authentication or for proxy to help with troubleshooting issues. You can also re-fetch or renew the certificate.

Clear inactive tabs

To free up space for new pages and sites, you can configure Workspace ONE Web to automatically close inactive tabs after a certain period. To set the time frame, navigate to Settings > Clear Tabs and select a time based on your preferences.

Bookmarks View

Depending on your administrator's settings, bookmarks appear as tiles on the home screen. You can reorganise or delete your bookmarks by using the Edit option on the Bookmarks page. This option makes your work easy to access frequently used web pages, saving you time and effort from having to navigate through multiple bookmarks.

All managed and personal bookmarks are alphabetically sorted by default. You can also search them by title or URL. If the bookmarks do not have icons, the Bookmark page displays the first letter of the title set by you or your administrators as the bookmark icon.

Web clips that your organization has distributed can also be viewed as bookmarks. If your administrator has configured it, some webclips open in full screen mode. To return to normal screen mode, either reopen Workspace ONE Web or open a new tab. To refresh the webpage in full screen mode, pull down the webpage.

Access any of the following options from the bookmarks view.




View and manage personally bookmarked sites.


View bookmarks pushed to your device from your administrator.


Edit a personal bookmark.

You can delete, rearrange, and organise your bookmarks as you see fit.


Add selected websites as favorite bookmark. The favorite bookmarks are added to personal bookmark section in Bookmarks page. The added bookmarks can be edited or deleted later. If enabled by your organization, the personal bookmarks that you add on device syncs across the Workspace ONE Web on all your other enrolled devices.


Search bookmarks.


Delete a personal bookmark.


Use the Workspace ONE Web support primarily to report logs to the UEM console as email attachments or to copy logs to the device clipboard for future reference.



Web User Guide

Access the user guide for help with your Workspace ONE Web application.

Email Logs

If the device has configured boxer as a managed account, use it as default email account to send the logs through email. If not, open the app list to choose to send the logs as email attachment.

Copy Logs

Copy logs and save it in device clipboard.

Copy LogID

Copy log unique identification number.

Disable Shake gesture

Enable this feature to prevent accidentally invoking the Support screen from where the user can send logs.

Enable Diagnostic Logging

Toggle on this option to collect the logs of your Web application.

Enable Secure URL Access

Use the Workspace ONE Web to enhance your secured browsing experience with the following features.

  • When you load a URL with no scheme, Workspace ONE Web makes https as a default scheme and loads the website.

  • When you access a URL with http, a warning is displayed saying the connection is not secure and not to exchange any critical information on that website.

  • When you access a secure HTTPS URL, a padlock icon appears in the address bar. This icon indicates that the connection is secure, and your personal information is protected when visiting this URL.

  • There is an admin configuration which can enfoce all the URLs to load with https scheme.

Device Widget for Workspace ONE Web Bookmark

You can include a device widget that displays the bookmarks configured in the Web app. This feature allows you to launch the Web app faster in Workspace ONE Web directly from the device's home screen, making it easier to access bookmarks.