Enrolling a device with the Workspace ONE Intelligent Hub is the main option for Android, iOS, and Windows devices in Workspace ONE Express and Workspace ONE UEM powered by AirWatch.
- Download and install the Workspace ONE Intelligent Hub from the Google Play Store (for Android devices) or from the App Store (for Apple devices).
Downloading the Workspace ONE Intelligent Hub from public application stores requires either an Apple ID or a Google Account.
Windows 10 devices must point the default browser on the device to https://getwsone.com to download the Hub.
- Run the Workspace ONE Intelligent Hub upon the completion of the download or return to your browser session.
Important: To ensure a successful installation and running of the Workspace ONE Intelligent Hub on your Android device, it must have a minimum of 60 MB of space available. CPU and Run Time Memory are allocated per app on the Android platform. If an app uses more resources than allocated, Android devices optimize themselves by killing such an app.
- Enter your email address when prompted. The Workspace ONE console checks if your address has been previously added to the environment. In which case, you are already configured as an end user and your organization group is already assigned.
If the Workspace ONE console cannot identify you as an end user based on your email address, you are prompted to enter your Server, Group ID, and Credentials. If your environment URL and Group ID are needed, your Workspace ONE Administrator can provide it.
- Finalize the enrollment by following all remaining prompts. You can use your email address in place of user name. If two users have the same email, the enrollment fails.
The device is now enrolled with the Workspace ONE Intelligent Hub app. In the Summary tab of the Device Details View for this device, the security panel displays "Hub Registered" to reflect this enrollment method.