Mobile devices provide access to internal content and resources. However, the diversity of mobile platforms, operating systems, and versions can make managing devices difficult. VMware Workspace ONE Express and Express+ powered by AirWatch solves this problem by enabling you to configure, secure, monitor, and manage the most popular types of mobile devices in the enterprise.

Workspace ONE Express provides an affordable solution to security concerns and accessibility inherent to enterprise mobility.

  • Manage small-scale deployments (500 device maximum) from a single console.
  • Enroll devices in your enterprise environment quickly and easily.
  • Configure and update device settings over the air.
  • Secure mobile access to corporate resources by regulating applications, email and connectivity, and security policies.
  • Remotely lock, send messages, and enterprise wipe managed devices.

Workspace ONE Express+

Express+ is the result of a partnership with Dell. Where applicable, "Express+ only" appears in this documentation to identify exclusive features supported by this partnership.

Supported Browsers

The Workspace ONE Express console supports the latest stable builds of the following web browsers.

  • Chrome
  • Firefox
  • Safari
  • Internet Explorer 11
  • Microsoft Edge
Note: If using IE to access the Workspace ONE Express console, navigate to Control Panel > Settings > Internet Options > Security and ensure that you have a security level or custom security level that includes the Font Download option being set to Enabled.

Upgrade your browser and guarantee the performance of the Workspace ONE Express console. Comprehensive platform testing has been performed to ensure functionality using these web browsers. If you run Workspace ONE Express in a non-certified browser, you might experience problems.

Supported Platforms

Workspace ONE Express supports the following devices and operating systems.

  • Android Legacy 3.0+
  • Android Enterprise 3.0+
  • Windows 10 Desktop devices
  • Apple iOS 7.0+
  • Apple macOS 10.9+ (unsupported in Express+)

Upgrade from Workspace ONE Express

When your organization needs mobile device management features beyond what Workspace ONE Express offers, you can upgrade to the full product at any time.

Workspace ONE UEM

Select the Main Menu button Learn More & Upgrade and view helpful videos, live demos, and documentation of Workspace ONE UEM's full feature set, not to mention an easy upgrade path for when you make the switch.

Workspace ONE Express+

If you are interested in acquiring an Express+ license, contact your Dell Technologies Sales Representative.

What Happens to Features and Their Settings When You Upgrade

You retain all the configurations and device settings when you upgrade from Workspace ONE Express and Express+ to Workspace ONE UEM. The form those configurations and settings take may be slightly different. This table summarizes how those settings appear when you upgrade.

Feature Original Bundle / Support Implementation in Workspace ONE UEM

Settings

  • APNs for MDM
  • Android EMM Registration
  • Apple Automated Enrollment
  • Apple Device Enrollment Program
  • Cloud Connector
  • Directory Services
  • SMS
  • VPP Managed Distribution
Express, Express+

These settings and integrations configured in Express and Express+ remain configured as before and are found on the same pages.

Navigate to...

Groups & Settings > All Settings

or

Groups & Settings > Configurations

...to find these pages.

In the case of Android EMM Registration, there are more customizable options available on the settings page in Workspace ONE UEM.

Devices Express, Express+ All devices remain enrolled and are seen in Devices List View.
Denylisted/ Allowlisted Devices Express, Express+ All denylisted and allowlisted device configurations are configured as before.
User & Admin Accounts Express, Express+ All basic and directory user and admin accounts exist after you upgrade.
User Groups Express, Express+ All user groups exist after you upgrade.
Introduction Survey & Wizard Express, Express+ The Introduction Survey and wizard are only available in Express and Express+. The settings you configure through this feature are found on the respective Settings pages, detailed below.
Introduction Survey - Location Question Express, Express+

The Introduction Survey is only available in Express and Express+.

You can now enable/disable Location on the following pages.

Platform Page Setting
Android Groups & Settings > All Settings > Devices & Users > Android > Intelligent Hub Settings

Collect Location Data

Force GPS On

Apple iOS Groups & Settings > All Settings > Devices & Users > Apple > Apple iOS > Intelligent Hub Settings Collect Location Data
Apple macOS Groups & Settings > All Settings > Devices & Users > Apple > macOS > Intelligent Hub Settings Request to collect Location Data
Introduction Survey - App Catalog Question Express, Express+

The Introduction Survey is only available in Express and Express+.

Express/Express+ uses the legacy catalog. You can now enable/disable the legacy catalog on the following page.

Groups & Settings > All Settings > Apps > Workspace ONE > AirWatch Catalog > General > Publishing

Settings

  • Legacy Catalog (iOS)
  • Legacy Catalog (Android)
  • Legacy Catalog (Windows Desktop)
  • Legacy Catalog (macOS)
Blueprints - Public Apps Express, Express+

Blueprints are only available in Express and Express+.

Any store apps added in a Blueprint can be found by navigating to Apps & Books > Applications > Native > Public.

Blueprints - Web Apps Express, Express+

Blueprints are only available in Express and Express+.

Any web apps added in a Blueprint can be found by navigating to Apps & Books > Applications > Web > Web Links.

Blueprints - Purchased Apps Express, Express+

Blueprints are only available in Express and Express+.

Any store apps added in a Blueprint can be found by navigating to Apps & Books > Applications > Native > Purchased.

Blueprints - Resources - Email Express, Express+

Blueprints are only available in Express and Express+.

Any Email Resource configured in a Blueprint can be found by navigating to Devices > Profiles & Resources > Profiles.

Blueprints - Resources - Wi-Fi Express, Express+

Blueprints are only available in Express and Express+.

Any Wi-Fi Resource configured in a Blueprint can be found by navigating to Devices > Profiles & Resources > Profiles.

Blueprints - Policies - Passcode Express, Express+

Blueprints are only available in Express and Express+.

Any Passcode Policy configured in a Blueprint can be found by navigating to Devices > Profiles & Resources > Profiles.

A separate profile of payload type 'Passcode' is created for each platform. Each profile must now be managed separately.

Blueprints - Policies - Other Policies Express, Express+

Blueprints are only available in Express and Express+.

Any Other Policies configured in a Blueprint is found by navigating to Devices > Profiles & Resources > Profiles.

A separate profile of payload type 'Restrictions' is created for each platform. Each profile must now be managed separately.

Blueprints - Configurations - Personalization Express+ only

Blueprints are only available in Express and Express+.

Any Personalization Configuration configured in a Blueprint is found by navigating to Devices > Profiles & Resources > Profiles.

A device profile of payload type ‘Personalization’ is created for the Windows platform.

Blueprints - Configurations - Windows Updates Express+ only

Blueprints are only available in Express and Express+.

Any Windows Updates Configuration configured in a Blueprint is found by navigating to Devices > Profiles & Resources > Profiles.

A device profile of payload type ‘Windows Updates’ is created for the Windows platform.

Blueprints - Security - Password Express+ only

Blueprints are only available in Express and Express+.

Any Password Security settings configured in a Blueprint is found by navigating to Devices > Profiles & Resources > Profiles.

A device profile of payload type ‘Password’ is created for the Windows platform.

Blueprints - Security - Restrictions Express+ only

Blueprints are only available in Express and Express+.

Any Security Restrictions configured in a Blueprint are found by navigating to Devices > Profiles & Resources > Profiles.

A device profile of payload type ‘Restrictions’ is created for the Windows platform.

Blueprints - Security - Encryption Express+ only

Blueprints are only available in Express and Express+.

Any Encryption Security settings configured in a Blueprint are found by navigating to Devices > Profiles & Resources > Profiles.

A device profile of payload type ‘Encryption’ is created for the Windows platform.

Blueprints - Security - Firewall Express+ only

Blueprints are only available in Express and Express+.

Any Firewall Security settings configured in a Blueprint are found by navigating to Devices > Profiles & Resources > Profiles.

A device profile of payload type ‘Firewall’ is created for the Windows platform.

Blueprints - Security - Defender Express+ only

Blueprints are only available in Express and Express+.

Any Defender Security settings configured in a Blueprint are found by navigating to Devices > Profiles & Resources > Profiles.

A device profile of payload type ‘Defender Exploit Guard’ created for the Windows platform.

Blueprints - Security - BIOS Express+ only

Blueprints are only available in Express and Express+.

Any BIOS Security settings configured in a Blueprint are found by navigating to Devices > Profiles & Resources > Profiles.

A device profile of payload type ‘BIOS’ is created for the Windows platform.

Users/User Group Assignments Express, Express+

All users and user groups assigned to Blueprints become Smart Groups that include the users/groups from each Blueprint.

These are found by navigating to Groups & Settings > Groups > Assignment Groups.

Console Notification Settings Express, Express+ All console notification settings remain the same after you upgrade.

Privacy

It is important that you inform your end users about how their data is collected, stored, and displayed when they enroll into Workspace ONE Express. The device ownership level prescribes how data is collected and you can customize this configuration by contacting Workspace ONE Support.

Default Privacy and Data Collection Settings

User Information Displayed in Console
First Name Yes
Last Name Yes
Phone Number Yes
Email Accounts Yes
User name Yes

Privacy settings in Workspace ONE Express are dependent upon the ownership level of the enrolled device.

Privacy Setting Corporate-Dedicated Employee-Owned
GPS Data Collection On Off
Personal Apps Install Data Collection On Off
Prevention of Unmanaged Profile Installation On On
Enterprise Wipe Functionality On Off
Lock Device Functionality On Off

If you want to customize the privacy settings beyond what the device ownership level prescribes, contact Workspace ONE Support.

Workspace ONE Express and Express+ customers can configure location settings at various points in time.

Configure Location Settings During Express Setup

During the Express Setup process, one of the questions asked is Do you want to collect device Location data?

If you respond No, then no location data is collected for any device that enrolls into Workspace ONE Express or Express+.

If you respond Yes, then at enrollment time, the device end user is prompted whether they want location data collected. If the user declines, then no location data is collected. If the user accepts, then location data is collected but only for corporate-owned devices. Location data is never collected for employee-owned devices.

Configure Location Settings After Express Setup

You can configure location settings after the Express Setup process by reentering the Express Setup page. Follow these steps.

  1. Navigate to Getting Started > Setup.
  2. If not already selected, select the Survey tab. You are not required to rerun the entire setup.
  3. Scroll down to the Location data question and make your new selection: From Yes to No or from No to Yes.
  4. Select Save & Continue.

Any changes you make to the location settings take effect immediately. The one exception to this immediate effect is the following scenario.

  • During Express Setup, assume you set your preference not to collect Location Data and subsequently, many iOS devices are enrolled. Later, you decide to change this setting to Collect Location Data; any iOS devices currently enrolled must re-enroll after the settings change for the collection of location data to take effect.

    This scenario impacts iOS devices only.

Terms of Use

Ensure that all users with managed devices agree to the policy by defining and enforcing terms of use. You can optionally make the acceptance of the terms of use a requirement for enrolling, installing apps, or accessing the Workspace ONE Express Admin Console.

Contact Workspace ONE Support to implement terms of use for your device deployment.