You can enable Workspace ONE Assist's Remote View feature for iOS devices by taking the following steps.

Procedure

  1. Ensure Workspace ONE Intelligent Hub 190x or later is installed.
  2. Request the iOS device end user to perform the following one time setup.
    1. Navigate to Settings > Control Center > Customize Controls and add Screen Recording to the Control Center by selecting its green plus sign.
  3. Request the iOS device end user to perform the following procedure before each Remote View session.
    1. Open Control Center using the screen gesture appropriate for your iOS model.
    2. Press and hold down the Screen Recording icon ().
    3. Enable Hub Broadcast.
    4. Select Start Broadcast.

Results

This iOS device can now be remotely viewed using Workspace ONE Assist.