After you create a service account, use the Exchange Admin Center to create specialized roles for the service account. These roles provide Workspace ONE UEM all the permissions required to operate.
Note: You can also create custom roles for Exchange 2013 and Exchange 2016 service accounts using the Exchange Admin Center.
- Navigate to .
- To create a new role group, select the "+" icon. The new role group page appears.
- Enter the Group Page Settings.
Settings Descriptions Name Enter the name for the role. Description Enter the description for the role. Write Scope Select Default from the drop-down menu. Roles Add Mail recipients, Organization Client Access, and Recipient Policiesas the roles. Members Select the Service Account you have created.
- Save the settings.
Note: If you are a Workspace ONE UEM SaaS and an Office 365 user, your configuration is complete. The remaining steps are applicable for on-premises Exchange and Workspace ONE UEM configurations.