This topic describes how efficiently you can use Workspace ONE WEB to enhance your browsing experience.

Fix login issue of Workspace ONE Web

When upgrading Workspace ONE WEB for Android from an obsolete version, such as 6.4 or 6.5, to the most recent version, you might encounter the login issues. You can fix this issue by clearing the application data before proceeding with the login process. To do so, first upgrade your Web app to the latest version, then proceed as follows:

  1. Enter valid credentials. When you enter the details, you are prompted with an Unable to Sign-in popup with options CANCEL or CLEAR DATA.
  2. Select CLEAR DATA. Upon selecting you are prompted with Clear Application Data popup.
  3. Select CONFIRM. It clears all the data of Web app.
  4. Relaunch the Web app and enter your valid credentials to login successfully.