Ensure that your Dell Windows Desktop devices remain secure with Dell Trusted Device (formerly, Dell BIOS Verification). This service analyses the BIOS of your Dell devices and reports the status to Workspace ONE UEM so you can act against any compromised devices.

Benefits of Dell Trusted Device

The BIOS is an integral part in maintaining the overall device health and security. Modern computer systems rely on BIOS firmware to initialize hardware during the boot process and for runtime services that support the operating system and applications. This privileged position within the device architecture makes unauthorized modification of the BIOS firmware a significant threat. The Dell Trusted Device service provides secure BIOS validation using a secure signed response model. The status of the secure validation helps you act on compromised devices with the compliance policy engine.

Prepare Your Devices for Dell Trusted Device

To use Dell Trusted Device on your Windows Desktop devices, you must install the Dell Trusted Device service on the device. You must download the latest client from Dell (https://www.dell.com/support/home/product-support/product/trusted-device/drivers). Consider using Software Distribution to install the client on your Dell Windows Desktop devices.

Dell BIOS Verification Statuses

After you install the client onto your devices, you can see the reported status in the Device Details page. The statuses are as follows:
  • Pass - The Dell Trusted Device client is installed on the device and the device is secure.
  • Fail - The Dell Trusted Device client is installed and one of the following issues is present:
    • The Pre-Check event returns a fail result. This result happens when the client detects an invalid binary signature.
    • The BIOS Utility event returns a fail result for the validation test.
    • The BIOS Server Processing event returns a fail result for an invalid signature, invalid exit code, or the payload status is out of sync.
  • Warning - The Dell Trusted Device is installed and the client detects an issue. The device might not be secured and you should investigate the issue. Causes for a Warning status might include:
    • No network connection
    • Invalid command-line argument
    • Application is running with insufficient privileges.
    • Internal errors in the client
    • Server responds with an error.
    • Driver issues with the client
    • Unknown results in the BIOS verification
  • If you see a gray warning icon, the Dell Trusted Device client is not installed on the device.