The Workspace ONE Intelligent Hub for Windows devices is pre-configured with AirWatch. Change these settings when you need the Workspace ONE Intelligent Hub to meet certain business needs.

Procedure

  • Navigate to Groups & Settings > All Settings > Devices & Users > Windows > Windows Desktop > Intelligent Hub Settings to edit the Workspace ONE Intelligent Hub Settings:
    1. Configure the Workspace ONE Intelligent Hub settings so that the Workspace ONE Intelligent Hub transmits the desired data to the AirWatch Console:
      Settings Descriptions
         
      Data Sample Interval (min Defines the intervals at which the Workspace ONE Intelligent Hub takes samples of data.
    2. Configure the MDM Settings settings to ensure prompt communication between the device and the AirWatch Console.
      Settings Descriptions
      MDM Channel Security Set the app-layer security between the device and the Workspace ONE UEM console.
    3. Configure the Remote Management settings to enable communication between the Workspace ONE Intelligent Hub and the Remote Management Server.
      Setting Description
      Download Remote Control Cab Select this link to download the cabinet (CAB) installer file for Workspace ONE UEM Remote Management.
      Seek Permission

      Enable Seek Permission if you want to prompt the end user to accept or decline the remote management request from the admin.

      • Enter a Seek Permission Message that the end user sees when a remote request is sent.
      • Enter the Yes Caption message for the accept button the end user sees on the Seek Permission request.
      • Enter the No Caption message for the decline button the end user sees on the Seek Permission request.

What to do next

You can prevent end users from disabling the AirWatch Service on their device using a custom XML profile. For more information, see Prevent Users from Disabling the AirWatch Service.