Dell Command | Product Integrations

Integrate Workspace ONE UEM with the Dell Command | products (Dell Command | Configure, Dell Command | Monitor, and Dell Command | Update) to configure device BIOS settings, to configure the information Workspace ONE UEM collects from Dell enterprise devices, and to enable updating firmware, drivers, and applications.

Dell Command | Configure Integration

Integrate Workspace ONE UEM with Dell Command | Configure to configure device BIOS settings. This integration enables the full functionality of the BIOS profile for Windows Desktop devices.

Basics

Integrating with Dell Command | Configure to enhance the device management of Dell enterprise devices. If you want to use the configuration packages feature of the BIOS profile, you must add this integration to your environment.

Supported Devices

  • Dell OptiPlex™ desktop devices
  • Dell Precision Workstation™ desktop and laptop devices
  • Dell Latitude™ laptop devices

BIOS Profile

Configure certain BIOS settings on Dell enterprise devices using a BIOS profile. The settings allow you to control hardware virtualization and BIOS security.

Add Dell Command | Configure to Workspace ONE UEM

Add Dell Command | Configure to the Workspace ONE UEM console to enhance management of your Dell enterprise devices. If you want to use the configuration packages feature of the BIOS profile, you must add this integration to your environment.

Prerequisites

You must enable Software Distribution to push Dell Command | Configure to your devices.

Procedure

  1. Navigate to Dell Command | Configure and download the latest version of Dell Command | Configure.
  2. Open the EXE and select Extract. Save the extracted files into a folder.
  3. Navigate to the folder and find the MSI file.
  4. In the UEM console, add the extracted MSI file as an internal application. Make sure to set the Supported Processor Architecture to 32-bit or 64-bit based on the device OS.
  5. In the Deployment Options tab, set the Admin Privileges to Yes.
  6. Add an assignment of the application to your Dell enterprise devices.

Results

The application downloads and installs on assigned devices and you can now push BIOS profiles to the device.

Dell Command | Monitor Integration

Integrate Workspace ONE UEM with Dell Command | Monitor to enhance the information Workspace ONE UEM collects from enrolled Dell enterprise devices. This integration also allows you to configure device BIOS settings.

Basics

Integrating with Dell Command | Monitor to enhance the device management of Dell enterprise devices. With this integration, Workspace ONE UEM reports the device battery health status and certain BIOS settings.

Supported Devices

  • Dell OptiPlex™ desktop devices
  • Dell Precision Workstation™ desktop and laptop devices
  • Dell Latitude™ laptop devices
  • Dell XPS laptop devices

BIOS Profile

Configure certain BIOS settings on Dell enterprise devices using a BIOS profile. The settings allow you to control hardware virtulization and BIOS security.

Battery Health Status

The overall health of a battery affects the lifespan of a device. With Dell Command | Monitor and WinAPI, monitor the health of your Dell enterprise device batteries. This health does not show the current charge of the battery but reports status of the ability to hold a charge, time to charge to full, and other factors as a percentage. According to Dell, any battery with a status under 25% should be replaced.

Dell Command | Update Integration

Dell Command | Update is a client-side management software and part of the Dell Client Command Suite. The software enables updating firmware, drivers, and applications for supported Dell devices.

Basics

Integrate with Dell Command | Update to enhance the update management of Dell enterprise devices. With this integration, Workspace ONE UEM supports remotely updating firmware, drivers, and other applications. You can control when and what types of updates deploy to devices.

Supported Devices

  • Dell OptiPlex™ desktop devices
  • Dell Precision Workstation™ desktop and laptop devices
  • Dell Latitude™ laptop devices

Configure the OEM Updates Profile

Configure the OEM Updates profile to enabled Dell Command | Update on end-user devices.

Add Dell Command | Update to Workspace ONE UEM

To enhance management of your Dell enterprise devices, add the Dell Command | Update to the Workspace ONE UEM console. The OEM Update profile requires this application before pushing to devices.

For details on how to create an MSI file, access the Dell documentation topic How to Create Dell Command Update MSI Installer Package.

Prerequisites

You must enable Software Distribution to push Dell Command | Update to your devices. Access the topic Upload and Configure Win32 Files for Software Distribution for details on how to package files for Software Distribution.

Procedure

  1. Navigate to Dell Command | Update and download the latest version of Dell Command | Update.
  2. In the Workspace ONE UEM console, add the EXE file or the MSI file as an internal application. Make sure to set the Supported Processor Architecture to 32-bit or 64-bit based on the device OS.
  3. In the Deployment Options tab, set the Admin Privileges to Yes.
  4. Add an assignment of the application to your Dell enterprise devices.

Results

The application downloads and installs on assigned devices and you can now push OEM Update profiles to the device.

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