When performing a device wipe command, you also have the option of clearing the Activation Lock on a device.

Procedure

  1. Navigate to Devices > List View.
  2. Select an iOS device. The Device Details page displays.
  3. Select the More drop-down to see a list of available remote commands.
  4. Select Device Wipe. The Device Wipe page displays.
  5. Select Clear Activation Lock. Enter your Security PIN, and the device is wiped.