End users cannot exit the app when Single App Mode is enabled. Workspace ONE UEM provides two options for exiting single app mode, depending on which Single App Mode you enable.

You can disable Single App Mode temporarily if you need to update the specified app to a new version or release. Disable Single App Mode using the instructions below, install the new app version, and enable Single App Mode again.

Procedure

  1. Navigate to Devices > Profiles & Resources > Profiles. In the row for the Single App Mode profile, select the View Devices icon.
  2. Select Remove Profile for the device from which you want to remove the setting.
  3. Update the application to the desired version.
  4. Re-install the profile using the steps under Configure Single App Mode.