For On-premises deployments, provision the site URLs with proper hostname for the partner system at the Global organization group in the Site URLs page.

Procedure

  1. Navigate to Groups & Settings > All Settings > System > Advanced > Site URLs.
  2. In the Workspace ONE Assist section, configure the Remote Management settings.
    Settings Description
    Console Connection Hostname

    Enter the Remote Management server fully qualified domain name (FQDN) plus "/t10".

    For example:

    https://rmstage01.awmdm.com/t10
    Device Connection Hostname

    Enter the ARM server fully qualified domain name (FQDN).

    For example:

    https://rmstage01.awmdm.com

    The Device Hostname is the only URL used for device registration and gets delivered to all the devices in the organization group when the partner is provisioned.

  3. Select Save.
    When the Site URLs page is saved, the Site URL along with the following data is pushed to the Workspace ONE Intelligent Hub settings profile. The devices that are already enrolled with the Workspace ONE Intelligent Hub start picking up the updated Hub setting profile.
    • Device HostName — Hostname for the device to reach out to when a remote view session is initiated from the UEM console.

    • Environment Name — Environment name for the partner to put the device in the correct organization group when device reaches out to them for remote view.