The Managed Settings page in the UEM console lets you configure a few extra settings related to the Workspace ONE Intelligent Hub and managing iOS devices.

  1. Navigate to Devices > Device Settings > Devices & Users > Apple > Apple iOS > Managed Settings > Default Managed Settings.

  2. Configure which devices the settings affect according to ownership type, including Corporate - Dedicated, Corporate - Shared, Employee Owned, and Unknown.

  3. Activate or deactivate:

    a. Voice Roaming (iOS 5+)

    b. Data Roaming (iOS 5+)

    c. Personal Hotspot (iOS 7)

    d. Activation Lock (iOS 7 and Supervised)

    e. (iOS 11.3+ Supervised)

  4. Select Save to save the settings to devices in the current organization group.

Configure Organization Settings

The Managed Settings Requested page in the UEM console lets you configure settings related to branding in Workspace ONE Intelligent Hub and managing iOS devices. Change the settings including default wallpaper, home screen image, organizational settings and so on.

  1. Navigate to Devices > Settings > Devices & Users > Apple > Apple iOS > Managed Settings Requested.

  2. Navigate to Organization Information> Organization Name. Enter the Organization name.

  3. Click Save.

  4. Install and manage any app for the same device. The organization name that you have entered is included in the installation screen.

Override Default Roaming Settings (iOS)

Override default settings in order to modify roaming permissions for an individual iOS device.

Modify settings to manage roaming status that does not require a permanent restriction.

  1. Navigate to Devices > List View. Filter by Platform to locate your desired device. Select its Friendly Name to launch the Device Control Panel.

  2. Select More > Managed Settings.

  3. Select the Enable or Disable radio button to override current Voice Roaming Allowed, Data Roaming Allowed, and Personal Hotspot Allowed settings. Click Save.

Set a Default Wallpaper

Set a default Lock Screen image or Home Screen image for iOS 7 + Supervised devices to match your corporate branding policies.

  1. Navigate to Devices > Device Settings > Devices & Users > Apple > Apple iOS > Managed Settings. Scroll down to the Default Wallpaper section.

  2. Upload a Lock Screen Image or Home Screen Image.

  3. Select Save.

Set Default Organization Information

Set up custom organization information for MDM prompts for iOS 7+ devices.

  1. Navigate to Devices > Device Settings > Apple > Apple iOS > Managed Settings and scroll down to the Default Organization Information section.

  2. Enter your organization information, including name, phone number, and email.

  3. Select Save.

Install Fonts on iOS Devices

Available to macOS Yosemite and devices running iOS 7 and higher, the UEM console provides a means to upload fonts and install them onto devices. Installing specific fonts allows users to view and read text that is not supported by standard means.

Compatible font file types include .ttf or .otf. There is no limit to the number of fonts you are can install on devices and you can remove a font at any time.


To install and deploy fonts:

  1. Navigate to Devices > Device Settings > Apple > Install Fonts.

  2. Drag and drop a supported font file type (.ttf or .otf) onto the screen.

  3. Locate the font file and select Save to send the font to all devices enrolled in the current organization group.

Cisco QOS Marking for iOS Applications

Apple and Cisco have partnered to deliver a better app and voice experience for iOS devices on corporate networks through Cisco's QOS fast lane network. Workspace ONE UEM allows you to select audio and video applications to receive prioritized data allocations.

With Workspace ONE UEM MDM, customers with the Cisco infrastructure can:

  • Activate or Deactivate use of Cisco QoS fast lane network
  • Allowlist Applications to benefit from L2 and L3 marking
  • Enable Audio and Video traffic for built-in services such as FaceTime and Wi-Fi calling for L2 and L3 marking for traffic sent to Wi-Fi network

To configure Cisco QOS Marking for applications, see Create a Wifi Profile in this guide..

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