Using the Clear Activation Lock command you can clear the Activation Lock on a device without performing a device wipe. This command is useful if you know the whereabouts of the device and do not want to wipe its contents completely to clear the lock.
- Navigate to .
- Select an iOS device.
- The Device Details page displays Select the More drop-down to see a list of available remote commands.
- Select Clear Activation Lock.
- Select Deactivate.