Configure AppleCare GSX in the UEM Console

Once you have obtained and configured an Apple Certificate, you must upload the certificate to the UEM console and configure your AppleCare instance.

Procedure

1. Navigate to Groups & Settings > All Settings > Devices & Users > Apple > AppleCare.
   To configure a GSX connection with the UEM console, you must have a GSX account with manager-level access, access to web services, and access to coverage and warranty information.
2. Enter GSX settings including:

   Setting	Action
   GSX User ID	Enter the account user ID.
   GSX Password	Enter the account password.
   Sold-to Account Number	Enter the 10-digit service account number. This account number can be found in the GSX portal at the bottom of the web page.
   Time Zone	Use the drop-down menu to select the appropriate time zone.
   Language	Use the drop-down menu to choose a language.

3. Select Save to complete the integration with AppleCare.
4. Navigate to the List View, select a device, and use the More menu to find AppleCare information in the UEM console.