What's in the Release Notes

VMware Workspace ONE Intelligent Hub for Android Release Notes provide information on the new features and improvement in each release. This page includes a summary of the new features, resolved, and known issues reported in the latest version.

New Features

Workspace ONE Intelligent Hub 21.08 for Android

  • Dark Mode supported with Android 10 and later

    • Hub now allows end-users to enable device/OS level settings for Dark Mode. Admins can configure Dark Mode logo and accent colors in the Hub Services branding page to provide end-users with the best Dark Mode experience that aligns with their Organization branding.

  • Native UI for the For You Tab along with other notification enhancements

    • We are introducing a revamped For You Tab experience. We switched from a web-rendered notifications to a native notifications experience. This means that the experience in the For You Tab is more responsive and consistent with Android UI framework. Also, data is cached locally, so you can still view received notifications and those in the History section offline.
    • Persistent Notification (Sticky Card)
      • A persistent notification is a sticky notification card that persists on top of the For You page in the Intelligent Hub for a defined duration of time. Once the duration of time expires, this sticky notification card is moved to the History page automatically.
  • Rebranded Passport to Digital Badge
    • The admin console and user mobile experience have been updated to state “Digital Badge”. The current functionality of the feature remains unaffected.
  • Decrease Knox License Activation Time 
    • Available on XCover Pro devices running G715U1UEU8BUE7 or later (Android 11 build released in late May).
    • Will be available on other devices in a future OS update.
  • Security Logging available for Fully Managed Devices
    • In the WS1 UEM Console, navigate to to Device Details and send a Request Device Log command.
      • Select Security as the log source
      • Once logs have been reported by the device (this can take up to 120 minutes), the security logs are available in Device Details > More > Attachments > Documents.
    • This feature is supported on Android 7 and higher, fully managed devices.
    • The UEM console currently shows 90 minute increments for the duration options, but Security Logs work in 120 minute increments. This is a known issue which will be fixed in a future console release.
    • If the device was enrolled via ADB (using set-device-owner) or via Zebra StageNow, the device requires a reboot before Security Logging can be enabled.

Workspace ONE Intelligent Hub 21.07 for Android

  • Introducing support for Android 12 device enrollments and upgrades on Android Enterprise
    • VMware automatically updates the device seed data in our Workspace ONE UEM Console on SaaS to support Android 12 enrollments, enrollment restrictions, and any filters targeting Android 12. Your environment must be updated for enrollments to be successful. In case the seed data is needed for an On-Premise environment, please refer to the knowledge base article.
    • It is highly recommended to test all functionality related to your management use-cases to ensure a smooth upgrade experience for your user
    • Please refer to our knowledge base article for more details on expected behavior changes on Android 12.
  • [Beta (disabled by default)] Native UI for the For You Tab along with other notification enhancements
    • Native UI
      • We are introducing a revamped For You Tab experience. In this version, we switched from a web-rendered notifications to a native notifications experience. This means that the experience in the For You Tab is now more responsive and consistent with Material Design for Android. Also, the data is cached locally so you can still view received notifications and those in the History section offline.
    • Links, Images, Video
      • Hub can now display a banner in the notification card containing an image or video. Link objects are now also supported in the notification. Link objects are a new element that can be used to display one or more (up to 10) links inside of a notification card. To add one of these elements to the notification, you will need to use the banner or links payload in the body of the notification API call. These new elements are currently not configurable through the notification builder in the admin UI and are only available through API invocation.
    • Persistent Notification (Sticky Card)
      • We heard from many of you about the need for daily corporate communication during this pandemic. To cater to this need, we are introducing a new type of notification called persistent notification. A persistent notification is a sticky notification card that will persist on top of the For You page in the Intelligent Hub for a defined duration of time. Once the duration of time defined by you expires, this sticky notification card will be moved to the History page automatically.
  • [Beta (disabled by default)] Web SDK Integration
    • With the Workspace ONE Web SDK integrated into Hub, in-app tunneling and browsing provides a more streamlined, single app experience.
      • Web settings are applied to the Home Tab and in the future, Helpful Links in the Support Tab to allow accessing intranet sites via the UAG. Additionally, in a future release links in the For You tab as well as Web/SaaS apps can now be opened in-line in Hub. With this functionality, there is Integrated Authentication for websites and SDK DLP policies to protect corporate data.
    • Configuration:
      • To enable tunneling in Hub, an administrator will need to deploy a UAG or use the existing UAG deployment in the environment.
      • Ensure that Hub is assigned from the Workspace ONE UEM console and has an SDK profile associated with it.
      • Specify the Device Traffic rules for Hub and list the domain/sites that need to be tunneled in Hub.
      • Under the SDK settings, enable App Tunnel and select VMware Tunnel as the tunneling mode.
      • NOTE: To enable Web or SaaS apps to launch within Hub itself, the administrator will need to configure the following key value pair (KVP) as a custom SDK setting: {“OpenWebAppInHub”: true}

Workspace ONE Intelligent Hub 21.06.1 for Android

  • There are no features to report in this issue.

Minimum Requirements

  • Android 4.4 or later
  • Workspace ONE UEM console 2003 or later
  • VMware Zebra MX Service 4.8 for Android (If required)

How to Download VMware Workspace ONE Intelligent Hub for Android

  • Prior Version is Installed: Direct end users to update the app when prompted. The application seamlessly updates over the existing application version without disrupting device enterprise functionality.
  • Prior Version is Not Installed: Direct end users to download it from the Google Play Store.

Looking for archived versions of the Workspace ONE Intelligent Hub for Android, see Archived Intelligent Hub for Android.

Resolved Issues

The resolved issues are grouped as follows.

Resolved Issues for Workspace ONE Intelligent Hub 21.08 for Android
  • AAGNT-192440: Unable to Enroll Huawei P20 Lite in Work Profile.

  • AAGNT-192988: Device OS versions for some devices are not getting updated on console post the OS Upgrade.

  • AAGNT-193142:  Security Log file incorrectly contains app log when Security Snapshot log requested.

  • AAGNT-193169: Product Failure with - Return result code: 425.

  • AAGNT-193226: Focus monitoring not working on Samsung Android 11 devices.

  • AAGNT-193314: Devices not sending USB/bluetooth attachment events to syslog.

  • HUB-5942: Hub shows only Account screen post migration from Legacy Workspace ONE app.

  • HUB-6178: Top navigation buttons incorrectly displayed when in Arabic or Hebrew.

  • HUB-6282: Turning on Bluetooth from Passport/Digital Badge settings page displays dialog multiple times.

  • HUB-6322: Localization of the "People" is not consistent in the People Tab.

  • HUB-6532: All Apps view continues to render even when an App Section has been added.

Resolved Issues for Workspace ONE Intelligent Hub 21.07 for Android
  • AAGNT-190693: Master Runtime permissions are not being applied correctly.

  • AAGNT-191494: On Work Profile and COPE enrollments, Intelligent Hub can get stuck on loading screens if Intelligent Hub goes into the background at the wrong time.

  • AAGNT-191905: Restriction Profile status to failed if device contains any lock type other than swipe or none.

  • AAGNT-192220: Ethernet IP address is not reporting correctly.

  • AAGNT-192226: Zebra OS update products are shown as failed on Hub even though OS Update is successful.

  • AAGNT-192390: Hub incorrectly allows proceeding with empty username.

  • AAGNT-192426: Android 11 silent COPE migration shows incorrect device command statuses in the console until device sync.

  • AAGNT-192471: The OEM build versions updated in the console is different compared to the device.

  • AAGNT-192502: Product Uninstall for System App Updates uninstalls the update but shows a failed status for the product.

  • AAGNT-192527: Zebra persistence on Android 11 intermittently fails after Enterprise Reset.

  • AAGNT-192554: Android mobile single sign-on fails for Microsoft Teams app after reinstalling it.

  • AAGNT-192619: Intelligent Hub may intermittently freeze when it is automatically launched during a Fully Managed enrollment.

  • AAGNT-193131: On Zebra devices migrated using Legacy Migration Tool, Hub can have an incorrect account type that prevents future work account re-registrations.

  • HUB-6171: Hub not getting notifications from Hub Services.

Resolved Issues for Workspace ONE Intelligent Hub 21.06.1 for Android
  • AAGNT-192989: Hub screens should not timeout during enrollment

Resolved Issues for Workspace ONE Intelligent Hub 21.06 for Android
  • AAGNT-190461: Reapplying the passcode profile will not show the passcode overlay information.

  • AAGNT-191806: Fully Managed device passcode reset prompt persists after passcode is set on the device.

  • AAGNT-192253: Device IP Address reported as 0.0.0.0 Under Device Details View.

  • AAGNT-192395: Wi-Fi SSID reported as unknown in Android 11 COPE enrollment.

  • AAGNT-192512: Unable to launch Android legacy catalog on AOSP enrolled device.

  • HUB-5833: Honor Web Clip Toggle for all enrollments.

  • HUB-6038: Hub Catalog not displaying random on-demand apps.

  • HUB-6125: People title was not consistently localized in French.

Known Issues

The known issues are grouped as follows.

Known Issues for Workspace ONE Intelligent Hub 21.07 for Android
  • We haven’t identified any notable known issues in this release. If you’re facing any problems, feel free to reach out to our support team.

Known Issues for Workspace ONE Intelligent Hub 21.06.1 for Android
  • We haven’t identified any notable known issues in this release. If you’re facing any problems, feel free to reach out to our support team.

Known Issues for Workspace ONE Intelligent Hub 21.06 for Android
  • We haven’t identified any notable known issues in this release. If you’re facing any problems, feel free to reach out to our support team.

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