See the Workspace ONE Factory Provisioning Service release notes for the latest features, bug fixes, and known issues. As a component of the Workspace ONE Drop Ship (Offline) system, this service generates provisioning files (PPKG & Unattend XML files) in the Workspace ONE UEM console for offline provisioning of Windows devices. You must install and configure this service to use the Workspace ONE Drop Ship Provisioning (Offline) process to deliver fully provisioned devices from the factory.

What's in the Release Notes

The release notes cover the following topics:

New Features

Workspace ONE Factory Provisioning Service v20.11

  • The Factory Provisioning Service now includes security updates and it supports the latest Software Distribution Agent.
  • The Factory Provisioning Service no longer adds the Workspace ONE App Catalog application by default in provisioning packages. You can use the catalog view in the Hub Services in Workspace ONE UEM 2008 or later.

Minimum Requirements

  • Workspace ONE Provisioning Tool v3.1
  • Workspace ONE UEM Console 2008 or later

How to Download Factory Provisioning Service

The Workspace ONE Factory Provisioning Service is available on My Workspace ONE.

Resolved Issues

  • AMST-28319: Added a check to prevent user context apps from being installed for DefaultUser0.

Known Issues

  • We haven’t identified any notable known issues in this release. If you’re facing any problems, feel free to reach out to our support team.

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