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See the Workspace ONE Intelligent Hub for Windows release notes for the latest features, bug fixes, and known issues. The Workspace ONE Intelligent Hub for Windows facilitates MDM enrollment in the traditional MDM uses cases for Workspace ONE UEM deployments. It also lists the apps that you make available to your users.

New Features

VMware Workspace ONE Intelligent Hub 20.08 for Windows 10

  • We've added support for Registered Mode, which allows Windows devices to enroll without MDM management.
  • We've created a way to see the progress and history of any application installed on a Windows device with the App Install Monitor.
  • We are retiring the Workspace ONE app. Check out the article End of Support Life for the VMware Workspace ONE Application.
  • We removed the PowerShell mechanism for the Workspace ONE Intelligent Hub installation and upgrade.
  • Use the improved unmanaged app sampling.
  • We implemented per client, certificate-based communication.
  • We've enhanced Workspace ONE Intelligent Hub for Windows toast notifications.
  • We've updated the Workspace ONE Intelligent Hub catalog to display app installation statuses.

Transition from the Workspace ONE for Windows app to the Workspace ONE Intelligent Hub for Windows

Notify and train your end users to use the Workspace ONE Intelligent Hub for Windows catalog instead of the Workspace ONE app as you roll out the 20.08 release. With the Workspace ONE console 2008 release, if the Workspace ONE Intelligent Hub Auto-Update functionality is enabled, the Workspace ONE app automatically uninstalls within 24 hours. To ensure the removal of the Workspace ONE app, configure one of the listed scenarios and request that the endpoint retrieves and displays the Workspace ONE Intelligent Hub for Windows catalog. 

For customers that only require a Workspace ONE UEM catalog, complete the listed steps. The system removes the Workspace ONE app off the device after the device user views the catalog in Workspace ONE Intelligent Hub for Windows.

  1. In the Workspace ONE UEM console, confirm the authentication source is Workspace ONE UEM in Groups & Settings > All Settings > Devices & Users > General > Enrollment > Authentication >Source of Authentication for Intelligent Hub > Workspace ONE UEM.
  2. Go to Groups & Settings > All Settings > Apps > Workspace ONE > AirWatch Catalog > General > Publishing.
  3. Enable Intelligent Hub Catalog (Windows Desktop).

For customers that require a unified catalog for Workspace ONE UEM and Workspace ONE Access web and virtual apps, complete the listed steps. The system removes the Workspace ONE app off the device after the device user views the catalog in Workspace ONE Intelligent Hub for Windows.

  1. Ensure you have Hub Services configured with a Workspace ONE Access tenant.
  2. In the Workspace ONE UEM console, confirm the authentication source is Workspace ONE Access in Groups & Settings > All Settings > Devices & Users > General > Enrollment > Authentication >Source of Authentication for Intelligent Hub > Workspace ONE Access. You cannot override the Source of Authentication for Intelligent Hub setting by platform or in a child organization group because it is a tenant-level setting.
  3. In your Hub Services console, go to App Catalog, and enable the Windows platform.

VMware Workspace ONE Intelligent Hub 20.06 for Windows 10

This Workspace ONE Intelligent Hub 20.06 for Windows release adds the ability for admins to add an authentication screen message (login hint) for users. Managed enrollment methods have been improved and now leverage UEM console settings. Additionally, devices can now be enrolled through Intelligent Hub without being MDM managed by default.

Also in this release, Intelligent Hub is able to detect the addition of Hub Services and/or VMware Workspace ONE Access to an environment and automatically adjust users’ access to service and catalog offerings appropriately.

This release also addresses several bugs identified in previous releases, as well as sets a foundation for upcoming features in subsequent releases.  For testing the 20.06 beta, we recommend that all existing enrollment flows be tested, as well as core functionality in use today.  

VMware Workspace ONE Intelligent Hub 20.05 for Windows 10

The Workspace ONE Intelligent Hub 20.05 release adds the ability to now customize the look and feel of your organization’s Hub experience with customizable branding. You can now change your logo, icons, background color, text and more. Search capabilities have been enhanced, allowing you to now search by app, description or category alongside more detailed results. This release also addresses several bugs identified in previous releases, as well as sets a foundation for upcoming features in subsequent releases. 

Minimum Requirements

  • Windows 10, version 1709, OS build 16299 or later
  • Workspace ONE UEM Console 1912 or later
  • .NET Framework 4.6.2
  • Workspace ONE UEM Catalog requirements
    • Use Workspace ONE UEM console 2003 or later
    • Enable Hub Services and the Intelligent Hub Catalog (Windows Desktop)
    • Set the Authentication Source to UEM

How to Download VMware Workspace ONE Intelligent Hub for Windows 10

  • Prior Version is Installed: The application seamlessly updates over the existing application version without disrupting device enterprise functionality.
  • Prior Version is Not Installed: Direct end users to download it from getwsone.com.

Resolved Issues

The resolved issues are grouped as follows.

20.08 Resolved Issues
  • HUBW-199: Fixed an issue with the Workspace ONE Intelligent Hub for Windows UI not loading the account details page after certificate resilience.

  • HUBW-206: Fixed an issue where the Workspace ONE Intelligent Hub for Windows displayed an error when the Windows Store was not enabled.

  • HUBW-632: Fixed an issue where the system was not reporting registry key values correctly.

  • HUBW-635: Fixed an issue with the Workspace ONE Intelligent Hub UI intermittently failing to launch.

  • HUBW-637: Fixed an issue with the Workspace ONE Intelligent Hub sync that would generate unnecessary MSI Installer events.

  • HUBW-647: Fixed an issue with invalid domain errors that caused username/password prompts to not appear.

  • HUBW-745: Fixed a session expired error, where the message "Trying To Renew" would loop on Windows devices.

  • HUBW-890: Fixed an issue with a translation string that was not properly loaded on an app details page.

  • HUBW-905: Fixed an issue with the Workspace ONE Intelligent Hub that would launch slowly during staging.

  • HUBW-1105: Fixed an issue with the log output of product jobs being unformatted when a failure occurred on Windows localized in Japanese.

  • HUBW-1315: Fixed an issue where the Workspace ONE Intelligent Hub app failed to enroll when the mulit-OG configuration in Workspace ONE Access was enabled.

  • HUBW-1577: Fixed an issue with the Bios properties that were not properly set on devices.

  • HUBW-1581: Fixed an issue with the Proxy cache that would not refresh after a network change.

  • HUBW-1609: Fixed an issue that occurred on non-English, locale machines, where Windows 10 enrollment using the Workspace ONE Intelligent Hub for Windows would not get blocked when device registration records were denied (or blocked) with IMEI.

  • HUBW-1875:  Fixed an issue with the HMAC that would get deleted when a 403 error was received from a proxy.

20.06 Resolved Issues
  • HUBW-205: Fixed an issue with intermittent launch failures after login events.

  • HUBW-638: Fixed an issue with some localized configuration strings that truncated for some locales.

  • HUBW-708: Fixed an issue with an error message that became persistent during enrollment.

  • HUBW-717: Fixed an issue with the health monitoring service that started prior to finishing enrollment.

  • HUBW-744: Fixed an issue with installation failures on Windows 10 32-bit systems.

  • HUBW-863: Fixed an issue where Baselines could cause the network services account to crash.

20.05 Resolved Issues
  • AMST-25293: Fixed an issue where App and Notification pages were blank in Turkish.

  • AMST-25382: Fixed and issue where the Workspace ONE Intelligent Hub UI did not launch due to a communication service.

  • AMST-25641: Fixed an issue where the Workspace ONE Intelligent Hub catalog displayed an error upon starting that read – Unable to get enrollment details.

  • AMST-25670: Fixed an issue with Factory Provisioning having agent connection issues.

  • AMST-25956: Fixed an issue where Silent Enrollment and Hub Enrollment were failing for the latest Windows 10 preview versions.

Known Issues

The known issues are grouped as follows.

20.08 Known Issues
  • HUBW-110: There is a native UI latency in the Workspace ONE Intelligent Hub for Windows.

  • HUBW-1146: There is no option to re-enter the server URL if Workspace ONE Access authentication fails.

  • HUBW-1512: The GroupID prompt does not display when Workspace ONE Access authentication is the source.

20.06 Known Issues
  • HUBW-206: Failure to connect to the Microsoft Store on a device results in errors.

  • HUBW-635: Some proxy configurations can result in a “Request Failed” error on launch.

  • HUBW-637: Manually syncing Workspace Intelligent Hub may result in response or device performance issues.

  • HUBW-745: Catalog refresh may result in a “Session expired, trying to renew” message.

  • HUBW-1146: Authentication failure does not return to the server URL page.

20.05 Known Issues
  • AMST-640: The Workspace ONE app may launch after the Workspace ONE Intelligent Hub has been upgraded.

  • AMST-647: When an invalid domain is used, a GroupID error displays instead of username/password fields.