VMware Workspace ONE Intelligent Hub for iOS Release Notes

What's in the Release Notes

VMware Workspace ONE Intelligent Hub for iOS Release Notes describe the new features and enhancements in each release. This page contains a summary of the new capabilities, issues that have been resolved, and known issues that have been reported in each version.

Workspace ONE Intelligent Hub 23.10 - November 2023

• New Features
• Minimum Requirements
• Download Instructions
• Resolved Issues
• Known Issues

New Features

This release of iOS Intelligent Hub includes bug fixes to enhance your Hub experience.

• Lock Device Quick Action in the Support tab is now available to lock devices on your account.

• Accessibility Improvements.

Minimum Requirements

• iOS 15+, iPadOS 15+

• Workspace ONE UEM Console 2203+

Download Instructions

• Prior Version is Installed: Direct end users to update the app when prompted. The application seamlessly updates over the existing application version without disrupting device enterprise functionality.

• Prior Version is Not Installed: Direct end users to download it from the App Store.

Resolved Issues

• HUBI-10301: Privacy - section headers not announced to voiceover as headers.

• HUBI-10368: UI Issues on Location Screen.

Known Issues

We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 23.09 - September 2023

• New Features
• Minimum Requirements
• Download Instructions
• Resolved Issues
• Known Issues

New Features

This release of iOS Intelligent Hub includes bug fixes to enhance your Hub experience.

• Support for iOS 17 and iPadOS 17

• Accessibility Improvements

• Bug fixes and general improvements

• Improvements to Workspace ONE Mobile Threat Defense execution and threat detection mechanisms

Minimum Requirements

• iOS 15+, iPadOS 15+

• Workspace ONE UEM Console 2203+

Download Instructions

• Prior Version is Installed: Direct end users to update the app when prompted. The application seamlessly updates over the existing application version without disrupting device enterprise functionality.

• Prior Version is Not Installed: Direct end users to download it from the App Store.

Resolved Issues

• HUBI-10301: Privacy - section headers not announced to voiceover as headers.

• HUBI-10302: Account View - cell labels does not support dynamic text size.

• HUBI-10246: [iOS] Accessibility improvement for PCP use cases.

Known Issues

We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 23.08 - August 2023

• New Features
• Minimum Requirements
• Download Instructions
• Resolved Issues
• Known Issues

New Features

Shift-Based Access Control with UKG Dimensions (Limited Availability)

• The Shift-based Access Control feature enables customers to selectively restrict access to Intelligent Hub features based on whether the shift-based worker is on or off the clock. This version of the feature enables configurable restriction of Hub Services, notifications, app entitlements, and single sign-on when the user is not deemed to be working, as defined by the customers UKG Dimensions time and attendance system.

• This version of Shift-based Access Control supports integration with UKG Dimensions and requires Hub Services 2308+, Workspace ONE Access 2209+, and Workspace ONE Intelligent Hub for iOS and Android 23.08+.

Note: Reach out to your accounts team for the steps required to enable Shift-based Access Control with the UKG Dimensions feature.

Minimum Requirements

• This is the last version of Hub to support iOS 14, iPadOS 14. Ensure that you are running iOS 15+, iPadOS 15+.

• iOS 14+, iPadOS 14+

Note:

Workspace ONE Applications when pushed as managed apps from the App Store or deployed via VPP (Volume Purchase Program) method are known to have issues on iOS 14 and iPadOS 14 devices. This has been resolved in iOS 15 devices. For more information about how to resolve the issue, see this VMware knowledge base article.

• Workspace ONE UEM Console 2203+

Download Instructions

• Prior Version is Installed: Direct end users to update the app when prompted. The application seamlessly updates over the existing application version without disrupting device enterprise functionality.

• Prior Version is Not Installed: Direct end users to download it from the App Store.

Resolved Issues

• HUBI-9951: Terms of Use text overlaps the Decline button.

• HUBI-8840: GetHelpView doesn't apply Branding background color properly.

• HUBI-9383: [People Search]Employee ID is not displayed under the user profile screen.

Known Issues

We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 23.07 - July 2023

• New Features
• Minimum Requirements
• Download Instructions
• Resolved Issues
• Known Issues

New Features

Quick Actions for Enterprise Wipe and Delete Device

• We are introducing Quick Actions into the Support tab for a specific device that has been previously found in the Self-Service Portal. This feature allows the end users to go to their devices in the Support tab and take actions on those devices such as:

  • Enterprise wipe (remove management and delete corporate data from the device)

  • Delete Device (delete the device from the Workspace ONE account and complete an enterprise wipe of the device)

  • Clear Passcode (clear the passcode of a target device)

  • Make noise (allows you to trigger a noise on the device)

• To enable Quick Actions, navigate to the Current Device in Support > Current Device > Preferences > Toggle on Quick Actions

• UEM version 23.02+ is required for the critical actions (Enterprise Wipe and Delete Device)

• Hub Services 23.06+ brings support for the non-critical actions.

• You will also be required to have Critical Actions turned on. At Hub Services Console, navigate to Employee Self-Service > Device Self-Service > Critical Actions. This feature will be made available to On-prem versions of Hub Services later.

Minimum Requirements

• iOS 14+, iPadOS 14+

  Note:

  Workspace ONE Applications when pushed as managed apps from the App Store or deployed via VPP (Volume Purchase Program) method are known to have issues on iOS 14 and iPadOS 14 devices. This has been resolved in iOS 15 devices. For more information about how to resolve the issue, see this VMware knowledge base article.

• Workspace ONE UEM Console 2109+

Download Instructions

• Prior Version is Installed: Direct end users to update the app when prompted. The application seamlessly updates over the existing application version without disrupting device enterprise functionality.

• Prior Version is Not Installed: Direct end users to download it from the App Store

Resolved Issues

• HUBI-9383: [People Search] Employee ID is not displayed under the user profile screen

• HUBI-9958: Citrix Desktop launches fails

Known Issues

We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 23.06.1 - July 2023

• New Features
• Minimum Requirements
• Download Instructions
• Resolved Issues
• Known Issues

New Features

This release of iOS Intelligent Hub is primarily focused on backend improvements and bug fixes.

Minimum Requirements

• iOS 14+, iPadOS 14+

  Note:

  Workspace ONE Applications when pushed as managed apps from the App Store or deployed via VPP (Volume Purchase Program) method are known to have issues on iOS 14 and iPadOS 14 devices. This has been resolved in iOS 15 devices. For more information about how to resolve the issue, see this VMware knowledge base article.

• Workspace ONE UEM Console 2109+

Download Instructions

• Prior Version is Installed: Direct end users to update the app when prompted. The application seamlessly updates over the existing application version without disrupting device enterprise functionality.

• Prior Version is Not Installed: Direct end users to download it from the App Store

Resolved Issues

• HUBI-10048 : MTD Activated Notification when MTD is not Configured

Known Issues

We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 23.06- July 2023

• New Features
• Minimum Requirements
• Download Instructions
• Resolved Issues
• Known Issues

New Features

• Changes to the confirmation dialogue for actions on Notifications

  • We are changing the functionality of the confirmation dialogue on notifications that have it configured to only show when there is custom text in the confirmation dialogue.

  • This means that Hub Verify Notifications will no longer have an extra confirmation dialogue.

  • For a confirmation dialogue to show up again please use the Notifications API to customize what the dialogue says then the confirmation dialogue will show up with the custom text chosen

• Deep linking into Favorites

  • We are introducing additional deep links into the Favorites tab

  • Use the below to access the Favorites tab and to create a new web link dialogue

    • wsonehub://favorites

    • wsonehub://weblinks/new

  • All deep linking schemas will be detailed in the Hub Services June documentation release.

Minimum Requirements

• iOS 14+, iPadOS 14+

  Note:

  Workspace ONE Applications when pushed as managed apps from the App Store or deployed via VPP (Volume Purchase Program) method are known to have issues on iOS 14 and iPadOS 14 devices. This has been resolved in iOS 15 devices. For more information about how to resolve the issue, see this VMware knowledge base article.

• Workspace ONE UEM Console 2109+

Download Instructions

• Prior Version is Installed: Direct end users to update the app when prompted. The application seamlessly updates over the existing application version without disrupting device enterprise functionality.

• Prior Version is Not Installed: Direct end users to download it from the App Store

Resolved Issues

• HUBI-9786: HUB Back icon disappears since upgrading Hub.

Known Issues

We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 23.05- May 2023

• New Features
• Minimum Requirements
• Download Instructions
• Resolved Issues
• Known Issues

New Features

• New features for this release includes the following:

  We are introducing support for Workspace ONE Mobile Threat Defense Integrated Phishing and Content Protection (PCP) with Workspace ONE Tunnel. For more information, see Workspace ONE Mobile Threat Defense.

Minimum Requirements

• iOS 14+, iPadOS 14+

  Note:

  Workspace ONE Applications when pushed as managed apps from the App Store or deployed via VPP (Volume Purchase Program) method are known to have issues on iOS 14 and iPadOS 14 devices. This has been resolved in iOS 15 devices. For more information about how to resolve the issue, see this VMware knowledge base article.

• Workspace ONE UEM Console 2109+

Download Instructions

• Prior Version is Installed: Direct end users to update the app when prompted. The application seamlessly updates over the existing application version without disrupting device enterprise functionality.

• Prior Version is Not Installed: Direct end users to download it from the App Store.

Resolved Issues

• HUBI-9640: Okta web links not showing under websites

Known Issues

• We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 23.04- May 2023

• New Features
• Minimum Requirements
• Download Instructions
• Resolved Issues
• Known Issues

New Features

• Ability to Hide the Apps and Favorites Tabs

  • We are removing the requirement to have the Apps tab enabled when customers would like to use Hub Services. Previously, administraors had to enable the Apps tab in order to enable Hub Services and any of the other tabs (Favorites, People, For You, Support, Custom, etc).

  • We are introducing the ability for customers to enable the tabs that they need for their specific use cases.

  • To hide the Apps and/or the Favorites tab, turn off the toggles in the Hub Services console for those tabs.

  • If you have any of the other tabs configured like People, For You, Support etc., those other tabs will show without the Apps and Favorites tab needing to be shown.

  • If you disable the Apps tab but still have the Favorites tab enabled, Web Links will be the only thing visible on the Favorites tab.

  • There are no changes to Hub Services for this functionality to work it is all on the Intelligent Hub side. If you do make these changes and your clients are on an older version of Intelligent Hub, then all tabs will be disabled for them until the Apps Tab is turned back on. We recommend all users install the latest version of Intelligent Hub 23.04 to see the same user experience.

• Encryption Recovery Key

  • In this release, we are bringing the ability for end users to get their Encryption Recovery Key for their macOS (FileVault) and Windows (Bitlocker, etc) devices from their mobile device.

  • To use this functionality, view your Mac or Windows device from your Support tab and tap on the Encryption field. This must be enabled by your administrator.

• Mobile Threat Defense Improvements

  • Improved threat detection and notification mechanisms for Workspace ONE Mobile Threat Defense.

Minimum Requirements

• iOS 14+, iPadOS 14+

  • Note: Workspace ONE Applications when pushed as managed apps from the App Store or deployed via VPP (Volume Purchase Program) method are known to have issues on iOS 14 and iPadOS 14 devices. This has been resolved in iOS 15 devices. For more information about how to resolve the issue, see this VMware knowledge base article.

• Workspace ONE UEM Console 2109+

Download Instructions

• How to Download Workspace ONE Hub 23.04 for iOS

  • Prior Version is Installed: Direct end users to update the app when prompted. The application seamlessly updates over the existing application version without disrupting device enterprise functionality.

  • Prior Version is Not Installed: Direct end users to download it from the App Store

Resolved Issues

• HUBI-9162: Disable tapping of links that can take users away from Hub FAQ page

• HUBI-9270: Hub shows two separate alerts with different messages if Don’t Allow is tapped on QR code scanner

Known Issues

• We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 23.03.1 - April 2023

• New Features
• Minimum Requirements
• Download Instructions
• Resolved Issues
• Known Issues

New Features

This release of iOS Intelligent Hub is primarily focused on bug fixes and general improvements.

Minimum Requirements

Following are the minimum requirements:

• iOS 14+, iPadOS 14+

  • Note: Workspace ONE Applications when pushed as managed apps from the App Store or deployed via VPP (Volume Purchase Program) method are known to have issues on iOS 14 and iPadOS 14 devices. This has been resolved in iOS 15 devices. For more information about how to resolve the issue, see this VMware knowledge base article.

• Workspace ONE UEM Console 2109+

Download Instructions

How to Download Workspace ONE Hub 23.03.1 for iOS:

• Prior Version is Installed: Direct end users to update the app when prompted. The application seamlessly updates over the existing application version without disrupting device enterprise functionality.

• Prior Version is Not Installed: Direct end users to download it from the App Store.

Resolved Issues

• HUBI-9473: Unable to enroll iOS devices when console URL is not publicly accessible

Known Issues

We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 23.03 - March 2023

• New Features
• Minimum Requirements
• Download Instructions
• Resolved Issues
• Known Issues

New Features

• App Clip Support

  • We have created an App Clip that can be accessed before downloading the Intelligent Hub application from http://getwsone.com. This helps the end user to install the Hub Application when on the site by using the native flow that Apple provides us for app installation.

  • You can use App Clip when you use or create a getwsone.com URL that has additional parameters in it. The App Clip will pick up these parameters and when an end user downloads the Intelligent Hub Application, the Server URL and Group ID will be automatically filled out and the user will not have to type it in.

  • For Example, a custom URL with parameters could be https://getwsone.com/?serverurl=testserver.com&gid=test

    • Replace testserver.com and test for the server URL and Group ID respectively and provide this to your end users for an easier installation process.

Minimum Requirements

• Following are the minimum requirements:

  • iOS 14+, iPadOS 14+

    • Note: Workspace ONE Applications when pushed as managed apps from the App Store or deployed via VPP (Volume Purchase Program) method are known to have issues on iOS 14 and iPadOS 14 devices. This has been resolved in iOS 15 devices. For more information about how to resolve the issue, see this VMware knowledge base article.

  • Workspace ONE UEM Console 2109+

Download Instructions

• How to Download Workspace ONE Hub 23.03 for iOS:

  • Prior Version is Installed: Direct end users to update the app when prompted. The application seamlessly updates over the existing application version without disrupting device enterprise functionality.

  • Prior Version is Not Installed: Direct end users to download it from the App Store

Resolved Issues

• HUBI-9191: iOS Hub RSA token CTKIP activation broken

Known Issues

We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 23.02 - February 2023

• New Features
• Minimum Requirements
• Download Instructions
• Resolved Issues
• Known Issues

New Features

• New features for this release includes the following:

  • Improvements to the Support tab

    • We are introducing more changes to the Support tab to help users understand their device status better.

    • This release includes better clarity on the Device Details screen for a user’s current device with a new section called Connections.

    • Connections show the status of the connections to the services that make Intelligent Hub function properly. The wording has been made more concise for end users to understand what the services are for.

    • You can pull down to refresh the statuses for the Connection Screen.

  • Added deep link capabilities to For You and Support tabs

    • Deep links for the For You tab and Support tab are here! Use the below to deep link to these sections in the Hub app

      • wsonehub://foryou

      • wsonehub://support

  • Broader support for QR codes in TOTP

    • We are bringing broader support for additional services like Okta and Google TOTP codes.

Minimum Requirements

• Following are the minimum requirements:

  • iOS 14+, iPadOS 14+

  Note:

  Workspace ONE Applications when pushed as managed apps from the App Store or deployed via VPP (Volume Purchase Program) method are known to have issues on iOS 14 and iPadOS 14 devices. This has been resolved in iOS 15 devices. For more information about how to resolve the issue, see this VMware knowledge base article.

  • Workspace ONE UEM Console 2109+

Download Instructions

• How to Download Workspace ONE Hub 23.02 for iOS:

  • Prior Version is Installed: Direct end users to update the app when prompted. The application seamlessly updates over the existing application version without disrupting device enterprise functionality.

  • Prior Version is Not Installed: Direct end users to download it from the App Store

Resolved Issues

• HUBI-8381: People Search deep link should show a message if the linked user is not found

• HUBI-8895: Demo mode welcome foryou card text is cropped at the bottom

• HUBI-9057: Notification icons are not displaying

• HUBI-9097: "(Current)" is not shown for current device if Support tab is NOT clicked before Step Up

Known Issues

We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 23.01 - January 2023

• New features
• Minimum Requirements
• Download Instructions
• Resolved Issues
• Known Issues

New features

• New features for this release includes the following:

  • Reorder your favorites

    • We are adding the ability to reorder your favorite apps and links in your favorites section.

    • Note that this will only persist the order across similar iOS devices because other devices that you may have enrolled into Workspace ONE, or the Web version of Workspace ONE may have different entitlements (e.g. mobile apps or Horizon apps).

  • New widget for showing your favorite apps and links

    • We are introducing a new widget to your iOS home screen that pulls in your favorite apps and links.

    • This can be found co-located with the existing personal bookmarks widget found by editing your iOS home screen and selecting Hub.

  • New widget for showing a custom view of all items favorited + My Web Links content

    • We are introducing a new widget to your iOS home screen that pulls in your Favorited Apps and Links as well as your Personal Bookmarks that can be found in the My Web Links section of Hub.

    • This widget also allows you to choose the order for your items and is not limited to the favorites section or the personal bookmarks so you can mix them.

Minimum Requirements

Following are the minimum requirements:

• iOS 14+, iPadOS 14+

Note:

Workspace ONE Applications when pushed as managed apps from the App Store or deployed via VPP (Volume Purchase Program) method are known to have issues on iOS 14 and iPadOS 14 devices. This has been resolved in iOS 15 devices. For more information about how to resolve the issue, see this VMware knowledge base article.

• Workspace ONE UEM Console 2105+

Download Instructions

How to Download Workspace ONE Hub 23.01 for iOS

• Prior Version is Installed: Direct end users to update the app when prompted. The application seamlessly updates over the existing application version without disrupting device enterprise functionality.

• Prior Version is Not Installed: Direct end users to download it from the App Store.

Resolved Issues

• HUBI-8736: Improvements to the support tab’s navigation

• HUBI-8799: Spotlight Indexing, Application Image Stretched

• HUBI-8481: Demo Mode video in For You card is broken

• HUBI-8831: TOU Links are able to be clicked on

• HUBI-8877: TOU can't scroll all the way to the bottom

• HUBI-8881: HUB MDM Enrollment - Seeing duplicate threat notification for MTD

Known Issues

We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 22.11 - December 2022

• New Features
• Minimum Requirements
• Download Instructions
• Resolved Issues
• Known Issues

New Features

• New Features for this release includes the following:

  • Technical Preview: Support for Google Conditional Access. For more information on configuration, see the documentation here.

  • Web Links section is now called My Web Links to indicate that these are configured by the end user.

  • Wizard for Intelligent Hub home screen Widgets

    • This release brings new First Time User Experience screens to show users how to add widgets to their home screens to see their personal bookmarks that are saved and synced in their Hub app.

  • TOTP is now available in the Self Support Tab

  • We are now showing additional device attributes in the Support Tab to help aid end users when they are providing information to their support teams.

  • We are now persisting and showing comments on the Action Cards.

Minimum Requirements

• Following are the Minimum Requirements:

  • iOS 14+, iPadOS 14+

  • Workspace ONE UEM Console 2102+

Download Instructions

• How to Download Workspace ONE Hub 22.11 for iOS:

  • Prior Version is Installed: Direct end users to update the app when prompted. The application seamlessly updates over the existing application version without disrupting device enterprise functionality.

  • Prior Version is Not Installed: Direct end users to download it from the App Store.

Resolved Issues

• HUBI-8381: People Search deep link should show a message if the linked user is not found.

• HUBI-8461: HUB does not update correct "My device" and "Device Details" screen for MTD after Stepup.

• HUBI-8758: Bookmarks - several parts of feature are no longer localized.

Known Issues

We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 22.10 - October 2022

• New Features
• Minimum Requirements
• Download Instructions
• Resolved Issues
• Known Issues

New Features

• New Features for this release includes the following:

  • Widget support for Web Links

    • We are introducing a Widget for Personal Web Links! To add to your iOS home screen, add a widget by holding down any icon to Edit Home Screen and press the + icon in the top left. Search for Hub and you will see two options for a medium and large size widget. This widget will copy the same order as your Web Links that are in your Intelligent Hub Application.

    • To reorder items in the widget, re-order them in the Intelligent Hub app or on another Hub enabled device.

  • Support for Intelligent Hub for iOS Tab Usage data

    • Pre-requisites: Workspace ONE Intelligence, Intelligent Hub for iOS 22.08

    • Administrators can see the usage data of employees for the Tabs in Intelligent Hub. The benefit of this is to see if users are using all the tabs of Intelligent Hub that have been rolled out for them. Tab usage is a good way to see relative usage of the Hub app but not as good for getting usage data for your company.

    • End users had to explicitly agree to share their usage data with VMware in order for this to show up for administrators in Workspace ONE Intelligence. The upside of this is that end users have complete control over sharing of their usage data. The downside of this is if end users have not decided to share these analytics with VMware, the data will not show in Intelligence.

    • For more information on Intelligent Hub for iOS Tab Usage data, see the link. You can download the JSON and upload it to your Intelligence Dashboard to see this data. The widget will show a breakdown of all the Tabs and their relative usage.

  • Support for viewing End-user Intelligent Hub Notification Engagement Analytics in Workspace ONE Intelligence

    • In this release of Intelligent Hub for iOS, we are supporting End-user Notifications Engagement Analytics so administrators can see how users interact with notifications that they are sent.

    • Administrators can view notification engagement analytics of their end-users' interactions of Intelligent Hub notifications in Workspace ONE Intelligence. This includes notification metrics like viewed, opened, dismissed, and actioned and so on. To enable this ability, authorize the Hub Services connector in Intelligence. You can then build dashboards to visualize the notification engagement analytics. You can also navigate to https://developer.vmware.com/samples to leverage pre-defined notification analytics dashboard templates.

    • Note: Hub notification analytics are collected from the Hub Web portal, Windows Hub, macOS Hub, iOS Hub 22.10 and Android Hub 22.10Bugs Fixed in this App Version.

    • As per our application support policy, with the release of iPadOS 16, this version of Hub is dropping support for iOS 13 and iPadOS 13. The new minimum-supported version of iOS is iOS 14.

Minimum Requirements

• Following are the Minimum Requirements:

  • iOS 14+, iPadOS 14+

  • Workspace ONE UEM Console 2102+

Download Instructions

• How to Download Workspace ONE Intelligent Hub 22.10 for iOS

  • Prior Version is Installed: Direct end users to update the app when prompted. The application seamlessly updates over the existing application version without disrupting device enterprise functionality.

  • Prior Version is Not Installed: Direct end users to download it from the App Store.

Resolved Issues

• HUBI-8166: Prefetch attachment documents to improve user experience

• HUBI-8382: Creating a TOTP account during refresh results in prior created accounts with invalid codes

• HUBI-8386: MTD notification does nothing when tapped on while on education screens

• HUBI-8462: Apps catalog install button remains spinning when TOU screen is dismissed

• HUBI-8510: TOTP feature is showing in demo mode

• HUBI-8570: TOTP timer paused

• HUBI-7308: Support showing a confirmation prompt for For You actions

• HUBI-8608: TOTP - Hub crashes when creating new account using qrcode scan.

Known Issues

We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 22.09 - October 2022

• New Features
• Minimum Requirements
• Download Instructions
• Resolved Issues
• Known Issues

New Features

• New features for this release includes the following:

  • We have added Mark Completed option to Urgent Notifications so they can be dismissed in the event of an error.

  • Dark Mode updates to the Terms of Use feature

  • Mobile Threat Defense

    • Screen consolidation for easier navigation

    • Updates to the MTD privacy disclosure in Hub

  • Time-based One-time Passwords (TOTP) is restricted from use in CICO scenarios.

  • Change in the Account screen to show the owner’s full name instead of the username.

Minimum Requirements

• Following are the Minimum Requirements:

  • iOS 13+, iPadOS 13+ (iOS 13 and iPadOS 13 support will be dropping once iPadOS 16 has been released)

  • Workspace ONE UEM Console 2011+

Download Instructions

• How to Download Workspace ONE Intelligent Hub 22.09 for iOS

  • Prior Version is Installed: Direct end users to update the app when prompted. The application seamlessly updates over the existing application version without disrupting device enterprise functionality.

  • Prior Version is Not Installed: Direct end users to download it from the App Store.

Resolved Issues

• HUBI-8396: MTD Activation Notification is not getting delivered while Re-Activating MTD

• HUBI-8407: TOTP - barcode scanner flash mode icon incorrect after reattempting a failed scan.

• HUBI-8416: Shared Device ownership screen image has no light mode appearance.

• HUBI-8427: Beta Feedback: On the Apps list screen, if there is an odd number of applications listed the background color is missing in the “extra slot” and the screen looks incomplete.

• HUBI-8440: Account screen showing username instead of full name.

• HUBI-8308: MTD section on the support tab doesn’t show if I activate post enrollment.

Known Issues

We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 22.08 - September 2022

• New Features
• Minimum Requirements
• Download Instructions
• Resolved Issues
• Known Issues

New Features

• New features for this release includes the following:

  • Time-based one-time password (TOTP)

    • This allows the Intelligent Hub application to generate one-time passwords from a secret key.

    • Setup can be found in the Account screen of Intelligent Hub.

  • Background Images are now supported in the Explore, App, Favorites, People, For You and Support tabs.

  • Accessibility Improvements.

Minimum Requirements

• Following are the Minimum Requirements:

  • iOS 13+

  • Workspace ONE UEM Console 2102+

Download Instructions

• How to Download Workspace ONE Intelligent Hub 22.08 for iOS

  • Prior Version is Installed: Direct end users to update the app when prompted. The application seamlessly updates over the existing application version without disrupting device enterprise functionality.

  • Prior Version is Not Installed: Direct end users to download it from the App Store.

Resolved Issues

In this release we have made bug fixes and general improvements.

Known Issues

We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 22.06 - June 2022

• New Features
• Minimum Requirements
• Download Instructions
• Resolved Issues
• Known Issues

New Features

• New features includes the following:

  • Improved App Tiles

    • We have introduced an icon at the bottom of App icons to show if it is a Native App or a Web App.

  • Improved People Tab

    • Enhancements to the People tab are on the way! We are making improvements to bring in new features. 

  • Accessibility Improvements

    • We have made accessibility improvements for VoiceOver and Larger Text.

Minimum Requirements

• Minimum Requirements for this release includes:

  • iOS version 13 and later

  • Workspace ONE UEM 2011 and later

Download Instructions

• How to download Workspace ONE Intelligent Hub 22.06 for iOS

  • When any previous version of the Workspace ONE Intelligent Hub is installed, the direct end-users must update the app when prompted. The application seamlessly updates the existing application version without disrupting the device enterprise functionality.

  • When any previous version of the Workspace ONE Intelligent Hub is not installed, the direct end-users must download the Workspace ONE Intelligent Hub from the Apple App Store.

Resolved Issues

• HUBI-7406: Digital Badge Notification showing up every time Hub is backgrounded and re opened

• HUBI-7531: iPad in Portrait mode: A lot of space underneath Screenshots view in App Details

• HUBI-7517: Action button getting activated only after clicking on Text area of comment box

• HUBI-7752: Updating Data Sharing choice in Accounts -> Privacy gives bad instructions

• HUBI-7792: Support Screen "View All" Text for devices is cut off when using larger text

• HUBI-6547: [VPAT] 38 Apps Catalog: Identical and Non-descriptive label for button

• HUBI-6548: [VPAT] 39 Apps Catalog: Missing label and Element type for image button

• HUBI-6555: [VPAT] 46 Global: Screen orientation does not change

Known Issues

We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 22.05 - May 2022

• New Features
• Minimum Requirements
• Download Instructions
• Resolved Issues
• Known Issues

New Features

• Improved Personal Bookmarks

  • You can now sort your personal bookmarks from A-Z, Z-A and custom.

  • In the custom mode, you are able to drag and drop to reorder your personal bookmarks which will also automatically save to your account so you can also see this order on Intelligent Hub Web.

• Accessibility Improvements

  • We have made accessibility improvements for VoiceOver and Larger Text.

Minimum Requirements

• Minimum requirements include:

  • iOS version 13 and later

  • Workspace ONE UEM 2011 and later

Download Instructions

• How to download Workspace ONE Intelligent Hub 22.05 for iOS

  • When any previous version of the Workspace ONE Intelligent Hub is installed, the direct end-users must update the app when prompted. The application seamlessly updates the existing application version without disrupting the device enterprise functionality.

  • When any previous version of the Workspace ONE Intelligent Hub is not installed, the direct end-users must download the Workspace ONE Intelligent Hub from the Apple App Store.

Resolved Issues

• HUBI-7575: [App Catalog] Limited access banner appears for Access OnPrem

• HUBI-7764: For You Survey question text does not wrap properly

• HUBI-7627: "Open" Weblinks in Android & iOS Hub does not work with Edge

• HUBI-7650: App icons in ForYou unread and history list are inconsistent

Known Issues

We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 22.04 - May 2022

• New Features
• Minimum Requirements
• Download Instructions
• Resolved Issues
• Known Issues

New Features

• Support for Workspace ONE Mobile Threat Defense

  • Workspace ONE Mobile Threat Defense protects your devices from application, malware, and device and network threats. Contact Sales to learn more!

Minimum Requirements

• Minimum requirements include:

  • iOS version 13 and later

  • Workspace ONE UEM 2011 and later

Download Instructions

• How to Download Workspace ONE Intelligent Hub 22.04 for iOS

  • When any previous version of the Workspace ONE Intelligent Hub is installed, the direct end-users must update the app when prompted. The application seamlessly updates the existing application version without disrupting the device enterprise functionality.

  • When any previous version of the Workspace ONE Intelligent Hub is not installed, the direct end-users must download the Workspace ONE Intelligent Hub from the Apple App Store.

Resolved Issues

• HUBI-7543: Configure Telecom toggle is shown for non-cellular devices

• HUBI-6877: App Previews not showing up in For You notifications

• HUBI-7100: Support Tab has the incorrect items highlighted

• HUBI-7591: [i18n]The strings "Not really" and "Yes!" are hardcoded in prompt rating

• HUBI-7592: [i18n]The string "Ideas to improve the app" is hardcoded in feedback page

• HUBI-7644: [i18n]The translated string "Your changes will be lost. Are you sure you want to proceed?" is not loading on Edit web link page.

Known Issues

We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 22.03 - April 2022

• New Features
• Minimum Requirements
• Download Instructions
• Resolved Issues
• Known Issues

New Features

• Improved Feedback System

  • Users will be prompted randomly if they are enjoying Intelligent Hub. If they are not having a good experience, they can access FAQs that will help them learn more about the application or get support if they need it.

  • If the users need additional support they can email the support address from the support screen or in the case that the support email is not set up, it will be directed to VMware.

  • This version also brings the help and support sections to a user’s account screen where they can access these resources.

• Accessibility Improvements

  • We have made accessibility improvements for Larger Text and VoiceOver users.

Minimum Requirements

• Minimum requirements include:

  • iOS version 13 and later

  • Workspace ONE UEM 2008 and later

Download Instructions

• How to download Workspace ONE Intelligent Hub 22.03 for iOS

  • When any previous version of the Workspace ONE Intelligent Hub is installed, the direct end-users must update the app when prompted. The application seamlessly updates the existing application version without disrupting the device enterprise functionality.

  • When any previous version of the Workspace ONE Intelligent Hub is not installed, the direct end-users must download the Workspace ONE Intelligent Hub from the Apple App Store.

Resolved Issues

• HUBI-7478: Notification prompt is being shown after exiting Demo Mode

• HUBI-6877: App Previews not showing up in For You notifications

• HUBI-7386: iOS 15: History button in Demo mode is not visible

• HUBI-7485: Unable to see blocking cards in history

• HUBI-6544: [VPAT] 35 All Apps: Identical and Non-descriptive label for button

• HUBI-3730: [VPAT] 3 Add New Device: Missing label for Input field

• HUBI-6515: [VPAT] 6 Apps Catalog: Unclear functionality of search input field

• HUBI-6552: [VPAT] 43 Add New Device: Element type not defined

• HUBI-6554: [VPAT] 45 Info of VMware Boxer App: Missing textual description for informative image

Known Issues

We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 22.02 - March 2022

• New Features
• Minimum Requirements
• Download Instructions
• Resolved Issues
• Known Issues

New Features

• Improved Feedback System

  • Users will be prompted randomly if they are enjoying Intelligent Hub. If they are not having a good experience, they can access FAQs that will help them to learn more about the application or get support if they need it.

  • If the users need additional support, they can email the support address from the support screen. If the support email is not set up, it will be directed to VMware.

• User Bookmarks

  • You can now access your Intelligent Hub Web bookmarks on your iOS device. This can be found in the Favorites tab in the area called Web Links.

  • You can add your own URLs.

  • This requires Hub Services.

• More up to date Hub Templates

  • Hub templates will be refreshed more often to improve the experience in Hub. Previously, it could take up to 8 hours for a new template to be applied.

• Web Clips Installation and Reinstallation

  • Previously, the only way to reinstall or install Web Clips was to navigate to Support and reinstall the profile.

  • We have now added Web Clips into the Apps Tab so that you can install and reinstall Web Clips from the same view as other native apps. To remove this, you can always delete it from the home screen like you would do any other natively bookmarked website.

Minimum Requirements

• Minimum requirements include:

  • iOS version 13 and later

  • Workspace ONE UEM 2008 and later

Download Instructions

• How to download Workspace ONE Intelligent Hub 22.02 for iOS

  • When any previous version of the Workspace ONE Intelligent Hub is installed, the direct end-users must update the app when prompted. The application seamlessly updates the existing application version without disrupting the device enterprise functionality.

  • When any previous version of the Workspace ONE Intelligent Hub is not installed, the direct end-users must download the Workspace ONE Intelligent Hub from the Apple App Store.

Resolved Issues

• HUBI-7086: UI issue on hub catalogue for iOS

Known Issues

We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 22.01 - January 2022

• New Features
• Minimum Requirements
• Download Instructions
• Resolved Issues
• Known Issues

New Features

• Beta tag on Beta Apps

  • On internally developed apps that are uploaded into UEM that are also marked as beta, we have a beta title on the app that shows in Intelligent Hub denoting an app is beta.

• Feedback Module Improvements

  • We have made some wording and experience changes to the feedback module that shows up when users screenshot and need help during enrollment.

Minimum Requirements

• Minimum requirements include:

  • iOS version 13 and later

  • Workspace ONE UEM 2008 and later

Download Instructions

• How to download VMWare Workspace ONE Intelligent Hub 22.01 for iOS

  • When any previous version of the Workspace ONE Intelligent Hub is installed, the direct end-users must update the app when prompted. The application seamlessly updates the existing application version without disrupting the device enterprise functionality.

  • When any previous version of the Workspace ONE Intelligent Hub is not installed, the direct end-users must download the Workspace ONE Intelligent Hub from the Apple App Store.

Resolved Issues

• HUBI-6514: Dark Mode bug: When Hub is on and Dark/Light mode is toggled, the accent color switches but the light/dark mode icon doesn’t switch automatically

• HUBI-6838: Send Feedback problem description text doesn't show until going to another view and coming back

• HUBI-6884: AW Only: Account screen shows red dot on This Device cell when upgraded from older versions

• HUBI-6920: Account screen shows red dot on This Device cell after CICO

• HUBI-7102: No Prompt to Download/Install MDM Profile - iOS HUB Enrollment

• HUBI-7108: After Opening History Tab, Background Items Not Tinted Correctly

• HUBI-7130: UI issues for Telecom / Network

• HUBI-7143: Location screen UI issues

• HUBI-6673: Ability to Install Web Clips to Device Springboard from Apps Tab in iOS Hub

• HUBI-6463: Send Feedback: Text font color in Email ID and Problem area fields are different from each other

• HUBI-6451: Account View does not update when network connectivity changes

• HUBI-7087: Users are unable to select "Yes" when prompted to choose if the device is personal or company owned

Known Issues

We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Support Contact Information

To receive support, either submit a ticket through the My Workspace ONE portal or call your local support line.

You can also check out the Knowledge Base (KB) Article How to access VMware Workspace ONE Support for a description of the multiple methods available for you to contact Workspace ONE Support to address issues regarding your product.