What's in the Release Notes

VMware Workspace ONE Intelligent Hub for macOS Release Notes describe the new features and enhancements in each release. This page contains a summary of the new capabilities, issues that have been resolved, and known issues that have been reported in each version.

Workspace ONE Intelligent Hub 22.10 - October 2022

Minimum Requirements

  • macOS version 10.15 or later is required to install Intelligent Hub version 22.10.

    • Note: As of 20.06, macOS 10.12 is no longer supported. See KB here.

    • Note: As of 21.09 macOS 10.13 is no longer supported. See KB here.

    • Note: As of 22.08 macOS 10.14 is no longer supported. See KB here.

  • Workspace ONE UEM 1904 or later for the support of Hub Services features.

  • Workspace ONE UEM 1907 or later for macOS version 10.14 or later Privacy Preferences (or use the appropriate Privacy Preferences payload). For more information on Privacy Preferences, see My Workspace ONE.

  • Workspace ONE UEM 2105 or later for seeded Notifications and System Extension payload for App & Process restrictions introduced in 21.04

  • Workspace ONE UEM 1910 or later for the support of hubcli profiles feature introduced in 19.10.

  • Workspace ONE UEM 2010 or higher for support for hubcli sensors feature introduced in 20.10.

  • Workflow Engine 20.10+ for macOS must also be installed to support Scripts and Freestyle Orchestrator. Available in the Resource Portal.

  • Intelligent Hub 22.10 is backward compatible with existing features on older servers.

New Features

This release of macOS Intelligent Hub is primarily focused on backend improvements and bug fixes.

Resolved Issues

  • HUBM-6061: Console UI misreporting app install status on Device details view Apps Dashboard.

  •  HUBM-6014: Translation strings of all buttons in the enrollment workflow is not loaded.

  • HUBM-6000: Passcode Change pop-up screen on macOS device never appears again once the user selects ignore, even though if the user is not setting any password.

Known Issues

  • HUBM-6007: Upgrade Python package to 3.10.7

  • HUBM-4781:Workspace ONE Access support for Token Authentication on macOS Hub.

Workspace ONE Intelligent Hub 22.08.1 - September 2022

New Features

This release of macOS Intelligent Hub includes the following new features:

  • End User License Agreement has been upgraded to new VMware General Terms.

Minimum Requirements

  • Following are minimum requirements:

    • macOS version 10.15.1 or later is required to install Intelligent Hub version 22.08.1.

      • Note: As of 20.06, macOS 10.12 is no longer supported. See KB here.

      • Note: As of 21.09, macOS 10.13 is no longer supported. See KB here.

      • Note: As of 22.08, macOS 10.14 is no longer supported. See KB here.

    • Workspace ONE UEM 1904 or later for the support of Hub Services features.

    • Workspace ONE UEM 1907 or later for macOS version 10.14 or later Privacy Preferences (or use the appropriate Privacy Preferences payload). For more information on Privacy Preferences, see My Workspace ONE.

    • Workspace ONE UEM 2105 or later for seeded Notifications and System Extension payload for App & Process restrictions introduced in 21.04

    • Workspace ONE UEM 1910 or later for the support of hubcli profiles feature introduced in 19.10.

    • Workspace ONE UEM 2010 or higher for support for hubcli sensors feature introduced in 20.10.

    • Workflow Engine 20.10+ for macOS must also be installed to support Scripts and Freestyle Orchestrator. Available in the Resource Portal.

    • Intelligent Hub 22.08.1 is backward compatible for existing features on older servers.

Download Instructions

  • How to Download Workspace ONE Hub 22.08.1 for macOS

    • macOS Intelligent Hub 22.08 will be seeded in Workspace ONE UEM version 2209. If your device has a previous version of the Workspace ONE Intelligent Hub installed and enrolled to Workspace ONE UEM 2207, then the application seamlessly updates over the existing Intelligent Hub application version without disrupting the functionality.

      • Automatic Updates must be enabled (default) in the UEM Console at Settings > Devices & Users > Apple > Apple macOS > Intelligent Hub Settings.

    • If your devices do not have a previous version of the Workspace ONE Intelligent Hub installed or enrolled to Workspace ONE UEM 2209, then direct end-users to download the Workspace ONE Intelligent Hub from GetWSONE.com.

      Note: v22.08 will be seeded in UEM 2209, which will be rolled out to Shared and Latest Mode SaaS automatically and require Dedicated SaaS and On-Premise customers to update. 

Resolved Issues

  • HUBM-5861: macOS 13 Ventura (beta5)- Weblink-apps are damaged.

  • HUBM-5849: Verizon - Freestyle Orchestrator Sensor does not trigger Application Upgrade/Install.

Known Issues

We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 22.08 - August 2022

New Features

This release of macOS Intelligent Hub includes the following new features:

  • New option added to uninstall managed applications from App Catalog (supported from UEM Console 21.11 and Hub Services 22.07)

  • As of 22.08 for macOS 10.14 is no longer supported

  • General enhancements:

    • Optimization of App list sample

    • Improvements have been made to HUB sensors error reporting

    • Munki upgraded to 5.7.2, MSAL to 1.2.2, and Python to 3.10.6

    • Product download from Relay Server improvements

    • Native App Catalog UI Improvements

Minimum Requirements

  • Following are the minimum requirements:

    Minimum Requirements

    • macOS version 10.15.1 or later is required to install Intelligent Hub version 22.08.

      • Note: As of 20.06, macOS 10.12 is no longer supported. See KB here.

      • Note: As of 21.09 macOS 10.13 is no longer supported. See KB here.

      • Note: As of 22.08 macOS 10.14 is no longer supported. See KB here.

    • Workspace ONE UEM 1904 or later for the support of Hub Services features.

    • Workspace ONE UEM 1907 or later for macOS version 10.14 or later Privacy Preferences (or use the appropriate Privacy Preferences payload). For more information on Privacy Preferences, see My Workspace ONE.

    • Workspace ONE UEM 2105 or later for seeded Notifications and System Extension payload for App & Process restrictions introduced in 21.04

    • Workspace ONE UEM 1910 or later for the support of hubcli profiles feature introduced in 19.10.

    • Workspace ONE UEM 2010 or higher for support for hubcli sensors feature introduced in 20.10.

    • Workflow Engine 20.10+ for macOS must also be installed to support Scripts and Freestyle Orchestrator. Available in the Resource Portal.

    • Intelligent Hub 22.08 is backward compatible for existing features on older servers.

Download Instructions

  • How to Download Workspace ONE Hub 22.08 for macOS

    • macOS Intelligent Hub 22.08 will be seeded in Workspace ONE UEM version 2207. If your device has a previous version of the Workspace ONE Intelligent Hub installed and enrolled to Workspace ONE UEM 2207, then the application seamlessly updates over the existing Intelligent Hub application version without disrupting the functionality.

      • Automatic Updates must be enabled (default) in the UEM Console at Settings > Devices & Users > Apple > Apple macOS > Intelligent Hub Settings.

    • If your devices do not have a previous version of the Workspace ONE Intelligent Hub installed or enrolled to Workspace ONE UEM 2207,then direct end-users to download the Workspace ONE Intelligent Hub from GetWSONE.com.

      Note: v22.08 will be seeded in UEM 2207, which will be rolled out to Shared and Latest Mode SaaS automatically and require Dedicated SaaS and On-Premise customers to update. 

Resolved Issues

  • HUBM-5710: Unable to download products from Relay Server

  • HUBM-5746: Verizon - HUB sensors misreported Error - No Error

Known Issues

We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 22.07 - July 2022

New Features

This release of macOS Intelligent Hub is primarily focused on backend improvements and bug fixes. The new feature for this release includes:

Workspace ONE Intelligent Hub now supports software updates in macOS Monterey for all devices by redirecting to the Software Update Preference pane.

Minimum Requirements

  • Following are the Minimum Requirements:

    • macOS version 10.14 or later is required to install Intelligent Hub version 22.07.

      • Note: As of 20.06, macOS 10.12 is no longer supported. See KB here

      • Note: As of 21.09, macOS 10.13 is no longer supported. See KB here

      • Note: With 22.08, macOS 10.14 is no longer supported.

    • Workspace ONE UEM 1904 or later for the support of Hub Services features.

    • Workspace ONE UEM 1907 or later for macOS version 10.14 or later Privacy Preferences (or use the appropriate Privacy Preferences payload). For more information on Privacy Preferences, see My Workspace ONE.

    • Workspace ONE UEM 2105 or later for seeded Notifications and System Extension payload for App & Process restrictions introduced in 21.04.

    • Workspace ONE UEM 1910 or higher for the support of hubcli profiles feature introduced in 19.10.

    • Workspace ONE UEM 2010 or higher for support for hubcli sensors feature introduced in 20.10.

    • Workflow Engine 20.10 and later for macOS must also be installed to support Scripts and Freestyle Orchestrator. The latest version is available in the Resource Portal

    • The Intelligent Hub 22.07 is backward compatible for existing features on older servers.

Download Instructions

  • How to Download Intelligent Hub 22.07  for macOS

    • macOS Intelligent Hub 22.07 will be seeded in Workspace ONE UEM version 2206.

    • If your device has a previous version of the Workspace ONE Intelligent Hub installed and enrolled to Workspace ONE UEM 2206, then the application seamlessly updates over the existing Intelligent Hub application version without disrupting the functionality.

    • Automatic Updates must be enabled (default) in the UEM Console at Settings > Devices & Users > Apple > Apple macOS > Intelligent Hub Settings.

    • If your devices do not have a previous version of the Workspace ONE Intelligent Hub installed or enrolled to Workspace ONE UEM 2206, then direct end-users to download the Workspace ONE Intelligent Hub from GetWSONE.com.

    Note: v22.07 will be seeded in UEM 2206, which will be rolled out to Shared and Latest Mode SaaS automatically and require Dedicated SaaS and On-Prem customers to update. 

Resolved Issues

  • HUBM-5514: Fix Archive Related Deprecation Warnings in Hub UI and hubd.

  • HUBM-5501: Icon for apps does not immediately appear in macOS Hub

Known Issues

We haven’t identified any notable known issues in this release. If you are facing any problems, feel free to reach out to our support team.

Workspace ONE Intelligent Hub 22.05.1 - June 2022

New Features

This release of macOS Intelligent Hub is primarily focused on backend improvements and bug fixes.

Minimum Requirements

  • Minimum Requirements for this release includes:

    • macOS Intelligent Hub 22.05.1 will be seeded in Workspace ONE UEM version 2204.5.

    • If your device has a previous version of the Workspace ONE Intelligent Hub installed and enrolled to Workspace ONE UEM 2204.5, then the application seamlessly updates over the existing Intelligent Hub application version without disrupting the functionality.

    • Automatic Updates must be enabled (default) in the UEM Console at Settings > Devices & Users > Apple > Apple macOS > Intelligent Hub Settings.

    • If your devices do not have a previous version of the Workspace ONE Intelligent Hub installed or enrolled to Workspace ONE UEM 2204.5, then direct end-users to download the Workspace ONE Intelligent Hub from GetWSONE.com.

    Note: v22.05.1 will be seeded in UEM 2204.5, which will be rolled out to Shared and Latest Mode SaaS automatically and require Dedicated SaaS and On-Prem customers to update. 

Download Instructions

  • How to Download Intelligent Hub 22.05.1 for macOS

    • macOS Intelligent Hub 22.05.1 will be seeded in Workspace ONE UEM version 2204.5.

    • If your device has a previous version of the Workspace ONE Intelligent Hub installed and enrolled to Workspace ONE UEM 2204.5, then the application seamlessly updates over the existing Intelligent Hub application version without disrupting the functionality.

    • Automatic Updates must be enabled (default) in the UEM Console at Settings > Devices & Users > Apple > Apple macOS > Intelligent Hub Settings.

    • If your devices do not have a previous version of the Workspace ONE Intelligent Hub installed or enrolled to Workspace ONE UEM 2204.5, then direct end-users to download the Workspace ONE Intelligent Hub from GetWSONE.com.

    Note: v22.05.1 will be seeded in UEM 2204.5, which will be rolled out to Shared and Latest Mode SaaS automatically and require Dedicated SaaS and On-Prem customers to update. 

Resolved Issues

  • HUBM-5601: 22.05 and 22.04 are not updating after seeding

Known Issues

  • HUBM-5175: macOS Monterey is not updating to the latest version after clicking on "Install now" triggered by s/w update profile

Workspace ONE Intelligent Hub 22.05- June 2022

New Features

This release of macOS Intelligent Hub is primarily focused on backend improvements and bug fixes. The new feature for this release includes:

Troubleshooting enhancements

Workspace ONE Hub now provides logged-in Username to the DEEM agent.

Minimum Requirements

  • Minimum Requirements for this release includes:

    • macOS Intelligent Hub 22.05 will be seeded in Workspace ONE UEM version 2205

    • If your device has a previous version of the Workspace ONE Intelligent Hub installed and enrolled to Workspace ONE UEM 2205, then the application seamlessly updates over the existing Intelligent Hub application version without disrupting the functionality.

    • Automatic Updates must be enabled (default) in the UEM Console at Settings > Devices & Users > Apple > Apple macOS > Intelligent Hub Settings.

    • If your devices do not have a previous version of the Workspace ONE Intelligent Hub installed or enrolled to Workspace ONE UEM 2205, then direct end-users to download the Workspace ONE Intelligent Hub from GetWSONE.com.

    Note: v22.05 will be seeded in UEM 2205, which will be rolled out to Shared and Latest Mode SaaS automatically and require Dedicated SaaS and On-Prem customers to update. 

Download Instructions

  • How to Download Intelligent Hub 22.05 for macOS

    • macOS Intelligent Hub 22.05 will be seeded in Workspace ONE UEM version 2205

    • If your device has a previous version of the Workspace ONE Intelligent Hub installed and enrolled to Workspace ONE UEM 2205, then the application seamlessly updates over the existing Intelligent Hub application version without disrupting the functionality.

    • Automatic Updates must be enabled (default) in the UEM Console at Settings > Devices & Users > Apple > Apple macOS > Intelligent Hub Settings.

    • If your devices do not have a previous version of the Workspace ONE Intelligent Hub installed or enrolled to Workspace ONE UEM 2205, then direct end-users to download the Workspace ONE Intelligent Hub from GetWSONE.com.

    Note: v22.05 will be seeded in UEM 2205, which will be rolled out to Shared and Latest Mode SaaS automatically and require Dedicated SaaS and On-Prem customers to update. 

Resolved Issues

  • HUBM-5207: [Apps Tab] Category pills animation glitch on first load

  • HUBM-5332: Intelligent Hub in Dutch language is reporting Compliance as "Network Policy"

  • HUBM-5331: Some of the link is not parsed in onboarding window

  • HUBM-5354: When certain macOS sensors throw an error on a device, the sensor value gets reported with incorrect data

  • HUBM-5447: Intelligent Hub process seems to cause ManagedClient memory leak

Known Issues

  • HUBM-5175: macOS Monterey is not updating to the latest version after clicking on "Install now" triggered by s/w update profile

Workspace ONE Intelligent Hub 22.04- May 2022

New Features

This release of macOS Intelligent Hub is primarily focused on backend improvements and bug fixes. The new feature for this release includes:

Troubleshooting Enhancements

Workspace ONE Hub now provides logged-in Username to the DEEM agent.

Minimum Requirements

  • Minimum Requirements for this release includes:

Download Instructions

  • How to Download Intelligent Hub 22.04 for macOS

    • macOS Intelligent Hub 22.04 will be seeded in Workspace ONE UEM version 2204.

    • If your device has a previous version of the Workspace ONE Intelligent Hub installed and enrolled to Workspace ONE UEM 2204, then the application seamlessly updates over the existing Intelligent Hub application version without disrupting the functionality.

      • Automatic Updates must be enabled (default) in the UEM Console at Settings > Devices & Users > Apple > Apple macOS > Intelligent Hub Settings. 

    • If your devices do not have a previous version of the Workspace ONE Intelligent Hub installed or enrolled to Workspace ONE UEM 2204, then direct end-users to download the Workspace ONE Intelligent Hub from GetWSONE.com

      • Note: v22.04 will be seeded in the UEM 2204, which will be rolled out to Shared and Latest Mode SaaS automatically and require Dedicated SaaS and On-Prem customers to update. 

Resolved Issues

  • HUBM-5207: [Apps Tab] Category pills animation glitch on first load

  • HUBM-5332: Intelligent Hub in Dutch language is reporting Compliance as "Network Policy"

  • HUBM-5331: Some of the link is not parsed in onboarding window

  • HUBM-5354: When certain macOS sensors throw an error on a device, the sensor value gets reported with incorrect data

Known Issues

  • HUBM-5175: macOS Monterey is not updating to the latest version after clicking on "Install now" triggered by s/w update profile

Workspace ONE Intelligent Hub 22.03- April 2022

New Features

This release of macOS Intelligent Hub is primarily focused on backend improvements and bug fixes. The new feature for this release includes:

Troubleshooting Enhancements 

On initiating log collection from Workspace ONE Intelligent Hub, DEEM logs will be collected and uploaded to UEM as a separate attachment.

Minimum Requirements

  • Minimum Requirements for this release includes:

    • macOS version 10.14 or later is required to install Intelligent Hub version 22.03.

      • Note: As of 20.06, macOS 10.12 is no longer supported. See KB here. As of 21.09, macOS 10.13 is no longer supported. See KB here

    • Workspace ONE UEM 1904 or later for the support of Hub Services features.

    • Workspace ONE UEM 1907 or later for macOS version 10.14 or later Privacy Preferences (or use the appropriate Privacy Preferences payload). For more information on Privacy Preferences, see My Workspace ONE.

    • Workspace ONE UEM 2105 or later for seeded Notifications and System Extension payload for App & Process restrictions introduced in 21.04.

    • Workspace ONE UEM 1910 or higher for the support of hubcli profiles feature introduced in 19.10.

    • Workspace ONE UEM 2010 or higher for support for hubcli sensors feature introduced in 20.10.

    • Workflow Engine 20.10 and later for macOS must also be installed to support Scripts and Freestyle Orchestrator. The latest version is available in the Resource Portal

    • The Intelligent Hub 22.03 is backward compatible for existing features on older servers.

Download Instructions

How to Download Intelligent Hub 22.03  for macOS

  • macOS Intelligent Hub 22.03 will be seeded in Workspace ONE UEM version 2203.

  • If your device has a previous version of the Workspace ONE Intelligent Hub installed and enrolled to Workspace ONE UEM 2203, then the application seamlessly updates over the existing Intelligent Hub application version without disrupting the functionality.

    • Automatic Updates must be enabled (default) in the UEM Console at Settings > Devices & Users > Apple > Apple macOS > Intelligent Hub Settings. 

  • If your devices do not have a previous version of the Workspace ONE Intelligent Hub installed or enrolled to Workspace ONE UEM 2203, then direct end-users to download the Workspace ONE Intelligent Hub from GetWSONE.com

    • Note: v22.03 will be seeded in the UEM 2203, which will be rolled out to Shared and Latest Mode SaaS automatically and require Dedicated SaaS and On-Prem customers to update. 

Resolved Issues

  • HUBM-5298: Freestyle Orchestrator conditions not working for mac workflow

  • HUBM-4953: Internal app not getting installed on Hub v21.07+

  • HUBM-4841: Mac Hub Timeout Issue Migrating from Mosyle to WS1

  • HUBM-5258: Log Upload failing, when deem logs not present

  • HUBM-5164: Intelligent Hub Favorites on mac does not exit when adding an app as a favorite

  • HUBM-5291: Cannot Re-enroll Mac after Enterprise Wipe

  • HUBM-5296: Avatar image not showing up

Known Issues

  • HUBM-5175: macOS Monterey is not updating to the latest version after clicking on "Install now" triggered by s/w update profile

Workspace ONE Intelligent Hub 22.01- January 2022

New Features

This release of macOS Intelligent Hub is primarily focused on improvements and bug fixes. The new features for this release include:

Hub Services Improvements 

  • Intelligent Hub Services templates are now refreshed on application restart. 

  • Allows toggle of Hub Services within UEM console (UEM 20.08 and later).

Improvements to Workflow Step Status

With every change, now the workflow step status is updated on Workspace ONE UEM.

Support for DEEM Log Collection

Admins can now collect DEEM logs along with the Hub.

Minimum Requirements

  • Minimum Requirements for this release includes:

    • macOS version 10.14 or later is required to install Intelligent Hub version 22.01.

      • Note: As of 20.06, macOS 10.12 is no longer supported. See KB here. As of 21.09, macOS 10.13 is no longer supported. See KB here

    • Workspace ONE UEM 1904 or later for the support of Hub Services features.

    • Workspace ONE UEM 1907 or later for macOS version 10.14 or later Privacy Preferences (or use the appropriate Privacy Preferences payload). For more information on Privacy Preferences, see My Workspace ONE.

    • Workspace ONE UEM 2105 or later for seeded Notifications and System Extension payload for App & Process restrictions introduced in 21.04.

    • Workspace ONE UEM 1910 or higher for the support of hubcli profiles feature introduced in 19.10.

    • Workspace ONE UEM 2010 or higher for support for hubcli sensors feature introduced in 20.10.

    • Workflow Engine 20.10 and later for macOS must also be installed to support Scripts and Freestyle Orchestrator. The latest version is available in the Resource Portal

    • The Intelligent Hub 22.01 is backward compatible for existing features on older servers.

Download Instructions

  • How to Download Intelligent Hub 22.01 for macOS

    • macOS Intelligent Hub 22.01 will be seeded in Workspace ONE UEM version 2201.

    • If your device has a previous version of the Workspace ONE Intelligent Hub installed and enrolled to Workspace ONE UEM 2201, then the application seamlessly updates over the existing Intelligent Hub application version without disrupting the functionality.

      • Automatic Updates must be enabled (default) in the UEM Console at Settings > Devices & Users > Apple > Apple macOS > Intelligent Hub Settings. 

    • If your devices do not have a previous version of the Workspace ONE Intelligent Hub installed or enrolled to Workspace ONE UEM 2201, then direct end-users to download the Workspace ONE Intelligent Hub from GetWSONE.com

      • Note: v22.01 will be seeded in the UEM 2201, which will be rolled out to Shared and Latest Mode SaaS automatically and require Dedicated SaaS and On-Prem customers to update. 

Resolved Issues

  • HUBM-4987: macOS Battery showing 0% when on ac power in console.

  • HUBM-5085: The "timeout" value from Script definition created in UEM, is not getting honored in Hub.

  • HUBM-4559: On Catalog Activity monitor, Chrome app icons not shown even if the apps is in installation completed bucket.

  • HUBM-5072: Customer name not properly filled in Privacy

Known Issues

  • HUBM-4841: Mac Hub Timeout Issue Migrating from Mosyle to WS1

  • HUBM-4953: Internal app not getting installed on Hub v21.07+

Support Contact Information

To receive support, either submit a ticket through the My Workspace ONE portal or call your local support line.

You can also check out the Knowledge Base (KB) Article How to access VMware Workspace ONE Support for a description of the multiple methods available for you to contact Workspace ONE Support to address issues regarding your product.

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