To use Automations, set up communication with APIs, register third-party services used for remediation, and configure workflows to carry out remediation actions.
If you do not follow all these steps, automation does not work.
For on-premises deployments that put the Workspace ONE UEM server behind a firewall, you can use automations and API functionality. However, these deployments must use the VMware Unified Access Gateway (UAG) and set it as a reverse proxy. For details, access Configure Reverse Proxy With VMware Workspace ONE UEM API.
- Review the requirements for automation.
- In the Workspace ONE UEM console, create and use a Workspace ONE UEM Administrator account specific for automation with API permissions.
- Generate an API key in Workspace ONE UEM so that Workspace ONE Intelligence can use it to connect to any third-party service.
- Enter the API key and authentication credentials from Workspace ONE UEM to Workspace ONE Intelligence.
- Register third-party services with Workspace ONE Intelligence for Automation Connections.
- Configure workflows for remediation and reporting.