When mobile device management is implemented through the Workspace ONE app, users download the Workspace ONE application, authenticate with Workspace ONE UEM, and enroll their device. After the device is enrolled, users can use the Workspace ONE app to add and use their entitled resources immediately.

The process users experience when using the Workspace ONE app to enroll their devices is similar for iOS and Android Enterprise devices. Android Legacy enrollment is redirected to the AirWatch Agent for enrollment. AirWatch Agent automatically hands control back to Workspace ONE when enrollment is complete. Users can access Workspace ONE in each of these variations.