For iOS devices, the Rage Shake feature can be used to send logs to iOS app developers.

Users shake their device and the device logs its current state and sends details in an email message to the Workspace ONE application developers by default. Users can manually enter another email address to send the information to another address.

Users can turn on the Enable Feedback on Shake feature from the Settings > Workspace page on their device. Users can use Rage Shake from any screen in the Workspace ONE portal to send a report.

Figure 1. Enable Feedback on Shake Feature

When an iOS device receives an error message that reads similar to this device is registered to another user or environment, the Manual App Reset option can be used to clear out all app data that is stored locally on the device.