To enable the out of box experience for Workspace ONE on Dell Windows 10 devices, you must first enable the External Access Token authentication method on the AirWatch configuration page.


  1. In the administration console, Identity & Access Management tab, click Setup > AirWatch.
  2. In the User External Access Token Authentication through AirWatch section, select Enable.
  3. Click Save.

What to do next

Activate the external access token as an authentication method.